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GA 528 | The Danger of Automating Broken Processes with Matthew Townsend
This week's guest is Matthew Townsend. Ron and Matthew discussed what a broken process looks like, what happens when you automate waste, how to identify and remove it, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
Matthew's favorite quote (3:09)
His background (3:54)
Defining a "broken" process (8:28)
Examples in manufacturing (13:58)
The other issues that surface when you automate waste (17:30)
Tips for identifying and removing automated waste (19:57)
Specific mapping techniques for a front office environment (22:07)
Podcast Resources
Right Click to Download this Podcast as an MP3
Matthew on LinkedIn
Sparc Engineers
Sparc Engineers on LinkedIn
Sparc Industries on Instagram
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What Do You Think?
Describe a time you automated a bad or broken process.
View all episodes
By Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy
4.8
194194 ratings
This week's guest is Matthew Townsend. Ron and Matthew discussed what a broken process looks like, what happens when you automate waste, how to identify and remove it, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
Matthew's favorite quote (3:09)
His background (3:54)
Defining a "broken" process (8:28)
Examples in manufacturing (13:58)
The other issues that surface when you automate waste (17:30)
Tips for identifying and removing automated waste (19:57)
Specific mapping techniques for a front office environment (22:07)
Podcast Resources
Right Click to Download this Podcast as an MP3
Matthew on LinkedIn
Sparc Engineers
Sparc Engineers on LinkedIn
Sparc Industries on Instagram
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
Describe a time you automated a bad or broken process.
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