This week's guests are Kirsten Gallagher and Adam Lawrence. Ron, Kirsten, and Adam discussed Kirsten and Adam's individual backgrounds, what it means to be a "kaizen ninja," how to handle reluctant participants, and more. An MP3 audio version of this episode is available for download here.

In this episode you'll learn: 

The quotes Kirsten and Adam like (2:30)

Kirsten's background (3:26)

Adam's background (6:17)

What the "kaizen ninja" concept means (8:00)

Their experiences with people reluctant to participate (10:14)

Adam's anecdote about making a personal impact (20:01)

What's unique about each of their styles (22:05)

Their final words of wisdom (27:28)

Podcast Resources

Right Click to Download this Podcast as an MP3

Kirsten on LinkedIn

Adam on LinkedIn

Process Improvement Partners on LinkedIn

Adam's Website

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What does being a "kaizen ninja" mean to you?