#198 How to Communicate with Confidence with Susana Serrano-Davey
https://open.spotify.com/episode/7cr1nXHLEdnbZ08i4oExuQ
Kevin Appleby and Susana Serrano-Davey, GrowCFO Mentor, dive deep into the topic of communicating with confidence in this insightful episode. Susana, who is writing a book on confidence, shares her own experiences of overcoming nervousness in public speaking. She emphasizes the importance of stepping out of one’s comfort zone, whether it’s joining a public speaking club like Toastmasters or taking on a daunting challenge like a stand-up comedy course. The two discuss a range of techniques to enhance communication skills, from reducing the use of filler words to structuring presentations for maximum impact. Susana stresses the need to identify and challenge limiting beliefs about one’s communication abilities, a journey that Kevin himself has undertaken, moving from avoiding presentations to becoming a confident speaker.
The conversation also explores the significance of adapting communication styles to different audiences and personalities, as well as the role of ambition and continuous practice in building confidence. Susana and Kevin share valuable insights and personal anecdotes, providing listeners with a roadmap to improve their communication prowess and unlock their full potential as confident, impactful communicators.
Key topics covered include:
Importance of confidence in communicationSusana’s upcoming book on confidenceRecommendation to join public speaking clubs like ToastmastersSusana’s experience overcoming nervousness in her first Toastmasters meetingSusana’s experience taking a stand-up comedy courseImportance of stepping out of one’s comfort zoneTechniques for effective communicationIdentifying and reducing the use of filler wordsImportance of slowing down and being clear in speechEffective presentation structure: introduction, main course, and conclusionTechniques for structuring presentationsImportance of understanding the audience’s needs and preferencesAdapting communication style to different personality typesImportance of having ambitious goals to build confidenceIdentifying and challenging limiting beliefs about communicationImportance of continuous practice and exposure to build communication skillsSusana’s experience with Toastmasters and the impact on her confidencehttps://www.youtube.com/watch?v=iSqBXYv3U1k
Links
Susana Serrano-Davey on LinkedInKevin Appleby on LinkedInGrowCFO MentoringTimestamps
0:00:10 – Introduction and welcome0:00:35 – Susana’s work on communicating with confidence0:01:11 – Susana’s experience with Toastmasters0:02:24 – Overcoming nervousness in public speaking0:05:29 – Stepping out of your comfort zone0:07:29 – Techniques for effective communication0:09:04 – Reducing the use of filler words0:11:05 – Kevin’s journey from avoiding presentations to becoming a confident speaker0:12:29 – Structuring presentations for maximum impact0:15:50 – Using visual aids effectively0:17:41 – Adapting communication to different audiences0:20:28 – Identifying and challenging limiting beliefs0:23:24 – Importance of practice and building confidence0:26:14 – Cultivating ambition and setting goalsFind out more about GrowCFO
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