America’s skills ecosystem is broken. Employers are confounded by workforce development institutions. Middle skills employees can’t get the training they need. Educators aren’t held accountable for outcomes. Now, innovative providers are aligning stakeholders around a common cause: creating a pipeline of workers with 21st century skills. Joe quizzes Frank Britt, CEO of Penn Foster, one of the oldest non-traditional educators in the U.S., on how the new skills ecosystem must be radically redesigned.

Panu Routila, the CEO of Konecranes, which makes port cranes and industrial lifting equipment, discusses how technology is transforming the business of moving many of the things we buy every day. Technologies such as data analytics and virtual reality are not only improving maintenance and revolutionizing employee training, but are leading to a constant evolution of business models. For a CEO like Panu, predicting the future has never been more important.  What do you think he sees when he looks ahead?

In a re-release of our first episode, Vittorio Colao, who stepped-down as CEO of Vodafone in October of 2018, discusses the sweeping changes technology is bringing across his organization, from call centers to senior executives. If you like this episode, listen to HBS Cold Call to hear Bill Kerr discuss the HBS case on Vodafone’s transformation.

In a special episode, Professor Bill Kerr talks with co-host Professor Joe Fuller about his new book on global talent. Talent, Bill argues, is the world’s most precious resource. It is the most important factor in driving innovation – critical in today’s knowledge economy. Though the US is the world leader in attracting global talent – a key driver of its phenomenal growth – the world around it is catching up. Can the US retain its edge or will it allow other countries to rise to the top?

As the world gets smaller, the talent pools available to firms are getting much, much bigger. By bringing employers and workers together and solving key challenges of contracting at a distance, digital labor platforms are changing the way work is done. Professor Chris Stanton, who has studied them for over a decade, discusses the ins and outs of tapping into these labor sources, how workers on these marketplaces compete, and how platforms are disrupting management. Are physical offices a thing of the past?