Rich sits down for an interview with Neil Shah – President of Inntech Management and a leader in the hospitality industry. 

Neil started out as an electrical engineer in India, and at age 23, moved to California where he became a hotelier and a GM. Since then, Neil began investing in hotels and has grown to multiple properties in Arizona. Neil currently owns 7 boutique hotels. Rich and Neil discuss Neil’s fascinating beginnings in India and becoming a hotelier, the distinction between branded hotel properties and independent properties, and how to effectively cross-train staff. They also talk about becoming an investor after being in operations management, automating property processes, how the next generation views the boutique experience, and the current trajectory of interest rates.

Connect with Neil on LinkedIn: Neil-Shah-CHA

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