Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Juan was working with a marketing team. This team was divided between China and the USA, and on top of that, the team did not share a language. While the USA part of the team used English to communicate, the China based portion of the team would not feel comfortable with English in all situations, and preferred to use Chinese. This meant that the manager, who spoke Chinese, quickly became the bottleneck in communication, as she needed to translate all the conversations in the team. Juan had a problem to solve: how to help a team communicate regularly (in the daily meeting) without the manager having to be in the middle? Listen in to learn what Juan tried, and what eventually unblocked the communication between the team members!

Featured Book of the Week: Fish! A proven way to boost morale and improve results by Stephen Lundin

Fish! By Stephen Lundin, is a book that uses the story of the fish market in Seattle, to show how teams can become happier and more productive. In this section, we also refer to The Total Money Makeover by Dave Ramsey, a book that helped Juan introduce the role of the Scrum Master using a metaphor that even non-technical people can understand. 

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Juan Rodriguez

Juan started his career as a Drafter. He then transitioned to Engineering IT support, eventually landing in software development. His first introduction to agile-like practices was in 2014, which did not go that well. A few years later, Juan was introduced to Scrum, where he now enjoys being a Scrum Master.

You can link with Juan Rodriguez on LinkedIn.