In this episode, Wil Slickers sits down with Nathan Woods to dive deep into the art of crafting amazing guest experiences.

They discuss the importance of utilizing data, mid-stay engagement, digital touchpoints, and personalized hospitality to create memorable moments for guests.

Nathan shares insights from his diverse background in hospitality, e-commerce, and sports, along with practical tips for both remote and onsite operators.

Learn how to anticipate guest needs, integrate technology effectively, and bring back the true essence of hospitality in your business. Don't miss this engaging conversation filled with actionable advice!

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Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!

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You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting!

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