Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

This segment starts with a statement that we should understand and interiorize in our role as Scrum Masters, and continuous improvement experts: “Organization structures and policies are the cage we must free ourselves from in the day to day collaboration in the team.”

In this context, we discuss how the “it’s not my job” anti-pattern can cause intense conflict in a team, and how Scrum Masters can reach out to management and HR to help change this anti-pattern.

Featured Book of the Week: Nonviolent communication by Marshall Rosenberg

In Nonviolent Communication by Rosenberg, Pino found important lessons that helped him learn how to listen and think about what “they” say when talking about the problems they see and face. 

In this segment, we also talk about Clean Language, a dialogue model that aims to help clients access their own inner wisdom and resources to achieve their goals.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Pino Decandia

Pino started in software development but realized he was more interested in people than code. With experience, Pino came to believe that people can change; they don’t resist change but offer their own vision, which needs to be met.

Secondly, needs drive behaviors. To provide help, we must allow them to be clearly expressed. To set the example, we need to be ready to be the first to state our needs.

And thirdly, that ideological battles are meaningless.

You can link with Pino Decandia on LinkedIn and connect with Pino Decandia on Twitter.