Today's guest and my friend Dr. Brett Wells shares his story of not just one but two riots that affected his office. He's learned a few lessons from the experience. I'm grateful that he agreed to share his story and those lessons. It may not be a riot but a natural disaster that threatens your physical location. The takeaway is that we should plan for the weirdest possible scenario. Did anyone have rioting and looting on their 2020 checklist? I know I sure didn't! 

Episode 62 Highlights 

 

• Dr. Wells shares his story about the riots
• How COVID made an appearance in his practice
• 2020…What else could happen? 
• The importance of backups and redundancies
• Cash reserves are king. He recommends making this a priority.

 

Quotes

• "I didn't think it was going to be as bad as it got, and I didn't think my business was going to be effected the way it has been" 
• "I have a friend that is a police officer than let me know we was expecting it to bad"
• "They pan over to a guy with a brick, throwing it though our front window… so we gotta watch it live" 
• "They don't teach you how to hire an armed guard in dental school" 
• "I guess if you are a rioter you don't see the value of a dental chair" 
• "If dentists are not taking serious steps to keep at least one month... two months... three months of capital in the bank then you really need to be taking a serious look at how you go about business"  
• "I wanted to be open on Monday to show we can't be held down" 

 

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Damage to Dr. Wells Office Direct link to image

 

Links 

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