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Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! https://www.servicebusinessmastery.com

In this episode of the Service Business Mastery podcast, Tersh Blissett and Josh Crouch talk with Sammy Ayoub, President of Apex Plumbing, Heating and Air Pros, Allied Communications Corp, and Business Owner at AMPD Accessory Group. Sammy shares how his journey from the wireless business led him to create Apex, growing quickly into plumbing, HVAC, and electrical services. He explains how strong branding, marketing, and a great team helped them succeed. Learn how Sammy built a business that's focused on growth, culture, and staying ahead in the trades.

In this episode, here's what you can expect to learn:

1. How Sammy grew Apex from plumbing to HVAC and electrical services.

2. Why building a strong team and culture is key to fast growth.

3. How smart marketing and branding helped Apex expand quickly.

4. The importance of being proactive and learning from others.

5. Why Apex's approach to business can inspire anyone in the trades.

Timestamps⏰ [00:00] - Recap

[02:37] - Episode introduction & meeting Sammy Ayoub

[03:51] - Sammy's journey from wireless business to plumbing

[04:51] - The Start of Apex Plumbing & Expanding Services

[13:21] - Hiring the right people & recruiting tips for growth

[14:18] - The role of proactive leadership in managing growth

[17:36] - The critical role of continuous learning in business growth

[24:26] - The importance of learning from mentors and peers

[29:07] - Sammy's approach to managing company culture

[31:34] - Creating a Place People Love: Perks, Events & Everyday Energy

[39:11] - Full-Team Meetings & Accountability Without Fear

[42:26] - Handling Hidden Negativity: When Team Players Turn Toxic

[44:07] - How to Fire Culture Killers While Keeping the Door Open

[48:42] - Branding from Day One: Why Wrapped Trucks Drive Growth

[50:56] - How Sammy handled the struggles of early business growth

[01:00:10] - The challenges and rewards of rapid business expansion

[01:03:25] - Balancing family life and running a fast-growing business

If you found this conversation with Sammy Ayoub helpful, please leave us a review (5 stars would mean a lot to us 😉).

Links & References:

LinkedIn:

• Sammy Ayoub

• Apex Pros Plumbing, Electric, Heating and Air

• Allied Communications Corp

• AMPD Accessory Group

Website:

• Apex Pros Plumbing, Electric, Heating and Air

• Allied Communications Corp

• AMPD Accessory Group

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Lace.ai

• Autobot.ai

• ServiceWorldExpo

Connect with us!

• Tersh Blissett

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT

• Zyra Talk