In this week's episode, Ricardo explains the "broken windows" theory, which originated in criminology, and how it applies to project management. The central idea is that minor signs of disorder, when ignored, lead to bigger problems. In projects, accepting delays or failures without correction sends the message that quality and discipline are unimportant, opening the door to widespread carelessness. Therefore, it's crucial to quickly correct violations, maintain organized processes, and set an example of consistency and accountability. It's not about micromanaging, but about demonstrating that attention to detail protects the project. Often, it's not major disasters that destroy it, but the accumulation of minor oversights that undermine trust and results.

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