The Josh Bersin Company

How Mastercard Uses AI to Rewire HR for Employee and Business Performance


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Anshul Sheopuri, Executive Vice President, People Operations & Insights, Mastercard, talks with Kathi Enderes about the company’s method for using AI in HR.

From Build vs Buy decisions and approaches to govern the roll-out of AI to specific examples of use cases, he explains how to use AI strategically across a fast-growing, tech-first company at the forefront of AI innovation—and he gives tips on how to get started.

Additional Information

Artificial Intelligence in HR: Certificate Course in Galileo Learn

The End of HR As We Know It? AI Is Starting To Change Everything.

The Rise of the Superworker: Understanding The Deep Impact of AI on Business

At the inflection of AI and HR: How we’re equipping employees for the AI era (by Mastercard)

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The Josh Bersin CompanyBy Josh Bersin

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