Being a mortgage and finance adviser increasingly requires brokers to educate their clients on how the changes in the financial environment will impact them and their repayments. It's a skill that takes time and effort – but pays back in dividends as it positions brokers as invaluable trusted advisers. As Ewan Ramsey, Queensland's Thought Leader of the Year 2022, says – providing this education shouldn't just be limited to existing clients, though. By expanding it to the market more broadly, brokers are increasingly becoming thought leaders on all things mortgages. In this episode of Elite Broker, we catch up with the director and head of property strategy and mortgage advice at Ramsey Property Wealth to find out:

• How his process is translating into strong Google reviews
• The key lessons he's learned from Harvard Business School
• The tech tools he uses to combine automation with personalisation

And much more!