Imagine this.

Your business is going well, your team seems happy enough, no one complains, they turn up for work and you haven't been asked for a pay rise. So when a staff member comes to you and tells you their leaving, it's a big shock.

You don't quite know how to react, and the first question that you blurt out is probably "why?". But you don't know if you actually want to know that answer, because it will unearth a big flaw in your business.

People stop working for you because they are unsatisfied. There are so many factors that can lead to not being satisfied if we're speaking in general terms, the three reasons that people leave their jobs.

1. They don't like the workplace culture 2. They don't like the job they're doing or can't see any career path
2. They feel they aren't getting paid enough.

So, how do successful retailers keep their team members happy, and secure them for a long period of time?

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