“How The Home Depot is Driving Reverse Logistics Excellence”

The Reverse Logistics Series on Supply Chain Now Radio

Conducted in partnership with the Reverse Logistics Association

Learn more: https://rla.org/

This episode features Tony Sciarrotta and Trish Boehm. Tony Sciarrotta serves as Executive Director of the Reverse Logistics Association. He was nominated and selected by the Board to serve as the Executive Director on August 1, 2016. Since Mr. Sciarrotta had been an active member serving in committee leadership of Reverse Logistics Association since 2005, he had also served on the Board of RLA from 2005 to 2012 while employed at Philips Consumer Lifestyle as their Director of Sales & Marketing. So it was a simple decision for the selection team at RLA to approve Mr. Sciarrotta. Since his experience, qualifications and service to RLA was more than substantial to meet the requirement that was needed as the next Executive Director. Mr. Sciarrotta has held a variety of sales and marketing positions in the consumer electronics industry for over 35 years, most recently as the President of Reverse IT Sales & Consulting. Tony brings so much experience to the RLA team, including 25 years at Philips Consumer Lifestyle. His background helped prepare him for a developmental role as director for returns management activities, and in 1998 Tony was assigned to create and manage a cross functional department to reduce returns and their associated costs. He was successful at implementing effective returns policies and procedures with a variety of dealers. Tony has specifically targeted best avenues for reselling returned goods at the model level, by using tools developed with finance support. In 2013, after establishing best-in-class results for returns in the consumer goods industry, Tony retired from Philips and now sits on various committees and industry groups. Learn more about the Reverse Logistics Association here: https://rla.org/

Trish Boehm graduated from Ball State University with a Bachelor's Degree in Operations Management. She started her career working for JB Hunt Transportation in the Chicagoland area servicing several customers, including The Home Depot, with their transportation needs. She joined The Home Depot team in 2010 to start up the company's first Reverse Logistics Center. Trish is currently the Director of Operations and responsible for engineering, transportation, systems, building services and labor planning for the Reverse Logistics Network. Learn more about The Home Depot here: https://www.homedepot.com/

Upcoming Events & Resources Mentioned in this Episode:

Connect with Tony on LinkedIn: https://www.linkedin.com/in/tony-sciarrotta-235570/

Connect with Trish on LinkedIn: https://www.linkedin.com/in/trish-boehm-a0359966/

Connect with Scott on LinkedIn: https://www.linkedin.com/in/scottwindonluton/

SCNR to Broadcast Live at SC Logistics 2019 Fall Tech Talk: https://tinyurl.com/y2mttrg8

eft Logistics CIO Forum in Austin, TX: https://tinyurl.com/y5po7tvw

SCNR to Broadcast Live at CSCMP Atlanta Roundtable Event: https://tinyurl.com/y43lywrd

Reverse Logistics Association Conference & Expo: https://rla.org/calendar/1

SCNR to Broadcast Live at MODEX 2020: https://www.modexshow.com/

SCNR on YouTube: https://tinyurl.com/scnr-youtube

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Supply Chain Real Estate: https://supplychainrealestate.com/

Vector Global Logistics: http://vectorgl.com/

This episode was hosted by Scott Luton. For more information, please visit our dedicated show page at www.supplychainnowradio.com/episode-186.