Do you ever have those moments where it hits you that you haven’t seen one of your favourite clients in a while? Like a lot longer than usual? It’s hard not to take it personally when you come to this realization, but there are so many reasons as to why a guest hasn’t returned in a while.

In this Digital Debrief episode, Scott and Sarah talk about the importance of following up with guests after their visit, and how to do it in a simple, organic way that doesn’t feel pushy! We give you simple, tangible ideas for maintaining communication with your salon guests to build strong, long lasting, professional relationships.

Do you have any tried and true methods for reconnecting and communicating with your guests after they've left the salon!? We want to hear about it! Write into [email protected]

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