How does a company create an experience so extraordinary that people want to talk about it? Join us as we sit down with author, speaker, and consultant Dan Gingiss to discuss the secret behind crafting remarkable customer interactions. In this episode, we talk about Dan’s new book, how McDonald's could do better, and what a taco truck can teach us about the customer experience.

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This episode was hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/create-memorable-customer-experience-714