I've been asked many times to highlight the work of Registered Behavioral Technicians, and in this installment of the Apollo Case Study Series, we do just that. Dr. Jim Moore, Rachel Packiam (Director of Clinical Excellence), Christina Halverson (RBT Training Coordinator), and Emily Jackson (Lead RBT) joined me to discuss Apollo's unique organizational strategies for onboarding and training their RBTs. As you'll learn in this episode, by the time an RBT works 1:1 with a child, they have had the training and confidence necessary to implement programming successfully. It is important to emphasize that this just doesn't happen by accident. There are many additional hours of supervising and mentoring that happen - hours that go far beyond the basic requirements. And as an outsider looking in, it's impressive to me just how much non-billable time they invest in ensuring their staff are as prepared as possible. If you're a practice owner, or if you have some administrative role, you're going to want to grab a pen and paper to take some notes, because there are a lot of ideas for staff development and support in this podcast. We go over topics including rapport-building with trainees, soft-skills, staff morale, professionalism, teaching and upholding core organizational values, common struggles of trainees, and lots more! If you're an RBT or BCBA, and this model of training and service delivery appeals to you, connect with Jim, or contact the folks at Apollo directly to learn more about potential job opportunities in their Atlanta-area clinics.