January 23, 2024

How to encourage clients to LOVE learning about the journey - not just doing it & LIVE Q&A No.132

28 minutes

Time; 2:22

How would you follow up with people who no-show consultations?

Time; 4:02

How can you encourage clients to LOVE learning about the journey - not just doing it

Time; 09:56

Had my first bit of negative feedback from a client this week which I can see where she is coming from and feel like I'd like to know more about what they were saying, I'm fairly confident I know who it is but my feedback form is anonymous. How would you potentially approach getting more context from it?

Time; 12:52

how many hours a day/week should i be working on my business

Time; 14:41

How would you deal with a client who only uses a small part of the service but is happy to keep paying for the full experience? I've checked with him and he's happy to keep going like that, but it's hard for me to keep track of his progress, etc. I know what matters is that he's satisfied, but still.

Time; 17:58

How much should you giveaway on a free webinar?

Time; 20:05

I know your business is set up to minimise this, but what do you do when you are having a bit of a wobble?

Time; 24:05

Trying to be as anal as possible with my expense planning this year. You got any dates for PTMA conferences etc?

Time; 24:47

What's your thoughts on face to face 1:2 coaching (regular slots for a pair of friends or couple) and how much would you charge compared to current 1:1 rate. I don't think the personal 'chat' would be there, but the extra accountability would be a pro etc...

Time; 26:07

How often and frequent do you follow up with those who engage with posts, stories, polls etc but don't reply to DM's?

...more