Are you considering hiring a community manager? 

Shana shares her insights on how to find a rockstar and provide the support they need to succeed. In this podcast interview with Paula Maidens, an expert in hiring and leadership, you'll learn valuable tips for building a thriving online community.

Key Takeaways:

Intro (00:00)

Based on Shana’s experience, is it really possible for someone else to manage your community? (03:11)

Best practice as a community manager (07:01)

When hiring a community manager, what should you look for? (09:32)

If you're trying to screen someone, what should you look for and how can you stay calm knowing they're doing the right thing? (14:18)

What is a voice guide according to Shana? (21:52)

Is there anything else the leader should not do to empower the community manager to succeed? (23:29)

What other advice does Shana have for those looking to hire and train community managers? (27:50)

Episode wrap-up (29:11)

Additional Resources:

Paula’s website: https://www.paulamaidens.com/

Paula’s social media accounts:

Instagram:  https://www.instagram.com/paulamaidensconsulting/

LinkedIn:   https://www.linkedin.com/in/paulamaidens/

Listen & subscribe to the Big Dreams Great Teams™ podcast: https://podcasts.apple.com/au/podcast/big-dreams-great-teams/id1592202886

Grab My Top Interview Questions https://paulamaidens.com/top-interview-questions/

Know WHO to hire by learning your Leadership Style. Take the Leadership Quiz! 

https://paulamaidens.com/quiz/

5 ways to supercharge your team to get your timeback and live the life of your dream: https://paulamaidens.com/supercharge/

The “must have” guide for interviewing like a PRO so you always make epic hiring decisions: https://paulamaidens.com/top-interview-questions/

Learn how to work with Shana: https://www.shanalynn.com/

FREE Guide for Community Manager Best Practices: https://shanalynn.com/bestpractices

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Become An In-Demand Community Manager: https://www.shanalynn.com/ocm

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

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