In this episode of the Service MVP Podcast, Joe Crisara, America’s Service Sales Coach, sits down with Mike Prencavage, President of PHCC Orange County and national PHCC leader, to unpack one of the most critical challenges in the trades today: how to develop, train, and retain great technicians in plumbing, heating, and cooling.

Mike shares how PHCC (Plumbing-Heating-Cooling Contractors Association) supports contractors across all 50 states through technical training, apprenticeships, peer networking, and business development.

This episode is a must-watch for contractors who want to build teams that last.  

What You’ll Learn:
✅ What PHCC actually does (and why it’s one of the most powerful resources in the trades)
✅ How contractors can develop technicians from apprentice to journeyman
✅ Why peer-to-peer networking saves contractors from costly mistakes
✅ How PHCC apprenticeship programs work (time, cost, commitment)
✅ Why communication skills are just as important as technical skills
✅ How contractors can attract young talent into plumbing & HVAC
✅ Why passion and professionalism matter more than experience alone
✅ How Service MVP and PHCC are collaborating to raise industry standards

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