In this episode, Ricardo discusses the challenge of saying “no” in project management, a struggle for many who aim to help. He warns that each impulsive "yes" may sacrifice scope, schedule, quality, or team well-being. Sharing his experience of overcommitting, he learned that saying “no” is an act of leadership. He uses three guiding questions: 1) Is it aligned with the project’s strategy? 2) Do I have time, budget, and people for it? 3) Does it add measurable value? He suggests offering conditional options with a “no, but yes” approach. Saying “no” with data, clarity, and respect not only protects the project but also strengthens relationships and shows care for the team.

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