In this episode of Take-Away with Sam Oches, Sam is joined by Caroline Skinner, the COO of Tupelo Honey, a casual concept based in Asheville, N.C., that’s highlighting the rich tradition of Southern cuisine at soon-to-be 23 units around the country. Caroline has spent the past several years building Tupelo Honey’s culture, developing its employee benefits, and enhancing recruitment and retention. She joined the podcast to talk about how to be an employer of choice and how Tupelo Honey is delivering Southern hospitality to other corners of the country through its unique culture.  

In this conversation, you’ll find out why:

• Better benefits equal better retention 
• Your recruitment message should be simple
• If you want employees to stick around, provide them with balance in their lives
• You should promote your general managers from within, because they are the key to retention
• Your most loyal guests deserve something special and unexpected
• You can’t fake relationships or build them from the corporate office
• You should keep your promises with your employees and don’t compromise

Have feedback or ideas for Take-Away? Email Sam at [email protected].