Yorkshire Tea is a well-loved social-first brand leading its category in market share – hard to believe when you consider it was once the underdog amongst its multinational competitors. So how did the brand flip the script? By leaning into what made them different: their Northern-ness.

In this episode, Dom Dwight, strategy and innovation director at Taylor's of Harrogate, breaks down Yorkshire Tea's approach to social and brand building. Expect insights on the power of consistency, how social went from a novelty to a central part of the brand's media planning, and how Yorkshire Tea is trying to get more Gen Zers popping the kettle on.