HR Happy Hour 321 - The New CHRO Agenda and a ServiceNow Update

Sponsored by VirginPulse - www.virginpulse.com

Host: Steve Boese

Guests: Pat Wadors, Chief Talent Officer, CHRO; Deepak Bharadwaj, VP, GM, HR Business Unit; Jen Stroud, HR Evangelist, ServiceNow

This week on the HR Happy Hour Show, Steve recorded live from the recent ServiceNow Knowledge18 event in Las Vegas.

In this two-part episode, Steve was joined by ServiceNow's CHRO and Chief Talent Officer Pat Wadors to talk about some of the key findings and trends that were discovered in ServiceNow's recent research report titled 'The New CHRO Agenda'. Pat talked about HR and digital transformation, the role of the CHRO in employee collaboration, and her view that 'HR is Sexy' and how the fundamental role of the HR leader is to unlock people's power and potential.

Then in Part 2 of the episode,  Deepak Bharadwaj and Jen Stroud from ServiceNow shared some details about the ServiceNow platform, its history in IT and Customer Service management and how that benefits and informs their HR solutions, and how some organizations are leveraging the platform and its new capabilities in automation, AI, and chat to help create great employee experiences.

This was a fun show - thanks to our friends at ServiceNow for having us at the event.

Remember to subscribe to the HR Happy Hour Show on Apple Podcast, Stitcher Radio, or your favorite podcast app - just search for 'HR Happy Hour.'