In this episode of HR Works we tackle the so-called résumé black hole: the place where job applicants’ resumes vanish to without hiring managers ever seeing them. What is this mysterious place? Why does it exist? And most importantly: is it really doing anyone any good?

We have two experts with us to speak about this. The first is Liz Wessel is the Co-Founder & CEO of WayUp (https://www.wayup.com), a venture-backed startup based in NYC that transforms how employers recruit students and recent grads—helping them hire diverse and qualified early-career talent. Liz has been featured in Forbes 30U30, the “18 Coolest Women in Silicon Valley” by Business Insider and NY Business Journal’s “Most Influential Women.” Liz has also been a speaker at TEDx, TechCrunch Disrupt, SXSW and more. Prior to WayUp, Liz worked in marketing at Google in Mountain View and India.

We also have Steve Flook, CEO of iHire (https://www.ihire.com). A technologist focused on software systems and information architecture, Steve has been at the forefront of the HR and recruitment technology space for nearly a decade. Since 2011, Steve has served as a change agent with many operational roles at iHire, including president, VP of product development, and director of engineering. As president, Steve helped iHire reach record revenue in 2018 – a feat achieved by continuously improving iHire’s products and services while appealing to both the employer and job seeker market segments.