The people of an organization generate that company's culture. That includes all of the people from the employees through middle management right up to leadership and to a degree, even the customers. When part of that culture producing chain fails, the whole culture suffers—it doesn’t disappear, it just decays.

Naturally then, if an organization’s leadership does not consciously contribute positively to the company’s culture, that culture can become disastrously problematic for every aspect of the organization from engagement issues right down to the bottom line.

In this episode we are joined Jim Barnett, the CEO, co-founder, and chairman of Glint, a company that specializes in creating great company culture. Jim is an accomplished executive and entrepreneur, having built and run several successful companies. He was the CEO, co-founder, and chairman of Turn Inc. for many years. Prior to Turn, Jim served as president of Overture Search, a division of Overture Services, Inc. Jim joined Overture after its acquisition of AltaVista Company, where he was president and CEO. Prior to AltaVista, Jim was President of Ancestry.com (previously named MyFamily) and CEO of Accolade.