In this short podcast episode, Bryan explores the history of the finned-tube coil, which is what we use for heat exchange in air-source air conditioners and heat pumps.

Air-source HVAC systems have copper tubes threaded through thin metal fins. This design was optimized to ensure the greatest possible surface area for heat exchange to occur. However, prior to the finned-tube coil, HVAC coils looked more like plumbing projects with bare copper loops, which were heavy, costly, and inefficient.

In the early 1900s, HVAC was essentially plumbing with higher expectations; capacity was dictated purely by size and charge. In the 1910s and 1920s, early air conditioning pioneers were already attempting to increase surface area with metal discs or pipes, which evolved to continuous sheet fins. The tube would move refrigerant, and the fins would collect heat from the air and pass it into the tube; the finned-tube coil was born. The added weight was minimal, but the contact area was increased by almost 3000%, meaning coils and charges could be smaller with added efficiency.

This move was necessary because while we already knew that heat can indeed move without touching molecules (radiant transfer), radiant cooling had a unique challenge: dew point. Finned-tube coils rely on convection and only have temperatures below the dew point in a small area, which allows us to have a small drain pan. Aluminum was also plentiful after WWII, enabling finned-tube technology to evolve to louvered fins and reach the masses. By the 1960s, finned-tube coils were in all sorts of applications. However, it became clear that aluminum was fragile, and we have since innovated to overcome that challenge.

There are three barriers that heat transfer must overcome: air-side film resistance (air is a poor conductor), wall conduction through the tube and fins, and refrigerant-side film resistance (oil inside or laminar flow). The fins help with air-side film resistance, so we want to clean and straighten them as much as possible.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

Subscribe to our podcast on your iPhone or Android.

Subscribe to our YouTube channel.

Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

In this comprehensive episode of the HVAC School podcast, host Bryan Orr sits down with three experts from Copeland to demystify tandem and trio compressor systems. Joining him are Gina Kahle (Multiples Engineering Manager with 12+ years at Copeland), Tyler Daniels (Product Management team member), and James Stevenson (Technical Sales veteran with 28 years of field experience). Together, they provide both the engineering perspective and real-world service insights that technicians need to understand these increasingly common systems.

The conversation begins with the fundamentals: tandem and trio systems represent an evolution in compression modulation, allowing multiple compressors to work together on a single circuit rather than requiring separate circuits for each compressor. This design philosophy delivers significant advantages, including energy savings through better modulation, simplified system design, reduced costs, and the ability to meet stringent minimum modulation requirements (such as the 25% threshold for units under 60,000 BTUs per hour). The team emphasizes that tandems aren't just about pairing any two compressors together—Copeland engineers carefully consider application requirements, flow characteristics, and stress testing to ensure reliable oil management and system resonance control.

A major focus of the discussion centers on practical service considerations that every technician needs to understand. James provides invaluable guidance on identifying whether a failed compressor in a tandem system can be replaced individually or requires replacing the entire tandem assembly. The "rule of thumb" is clear: compressors small enough to fit in residential systems (typically under 10 horsepower or about 7 inches in diameter) generally require full tandem replacement, while larger units may allow single compressor replacement. The distinction between "tandem ready" and non-tandem ready compressors becomes critical here—larger compressors (10+ horsepower) are typically sold tandem ready at wholesalers with the necessary oil equalization ports and sight glass connections, while smaller units are not.

The episode also explores advanced topics, including the integration of Enhanced Vapor Injection (EVI) technology with tandem systems, particularly for cold climate heat pump applications. Gina explains how EVI extends the operating envelope down to -40°F, opening new markets and applications. The team discusses the transition to A2L refrigerants and how Copeland continues to innovate despite changing regulatory landscapes. Throughout the conversation, they emphasize the critical importance of proper oil management through oil equalization lines (OEL) and two-phase transfer lines (TPTL), and why maintaining these connections exactly as designed is non-negotiable for system longevity.

Key Topics Covered:

• Tandem and Trio Basics: Definition and benefits, including energy savings, cost reduction, and design simplification
• Modulation Requirements: Meeting state-mandated minimum modulation thresholds (25% for units under 60,000 BTU/hr)
• Applications: Data centers, DOAS units, rooftops, chillers, and various commercial spaces
• Compressor Pairing Options: Fixed speed, digital, variable speed, two-stage, and mixed configurations
• Oil Management: Critical importance of oil equalization lines (OEL), two-phase transfer lines (TPTL), and gas equalization lines (GEL)
• Service and Replacement: How to identify tandem-ready vs. non-tandem-ready compressors; when to replace individual compressors vs. full tandem assemblies
• Visual Identification: Using compressor size (7" vs 9" diameter), port configuration, and horsepower ratings to determine replacement strategy
• Piping Configurations: Three-pipe vs. four-pipe designs and when each is necessary
• Installation Considerations: Importance of keeping oil equalization lines level (parallel to ground) and using proper mounting spacers
• Enhanced Vapor Injection (EVI): How EVI technology extends operating envelopes to -40°F for cold climate heat pump applications
• Energy Efficiency Standards: Meeting IEER, IPLV, and upcoming IVEC standards through strategic tandem use
• Copeland Mobile App: Features, including parts lookup, resistance specifications, amperage mapping, AI Scout assistant, and technical bulletins

Learn about the Copeland Mobile app at https://www.copeland.com/en-us/tools-resources/mobile-apps/copeland-mobile.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

Subscribe to our podcast on your iPhone or Android.

Subscribe to our YouTube channel.

Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

In this short podcast episode, Bryan tells the story of the technology that tried to beat the compressor... and still may someday.

We associate cooling with refrigerant... and all the things that come with it, including compressor noise, oil, recovery machines and tanks, leaks, superheat, and regulations. However, there is a means of providing cooling with two pieces of metal and several semiconductors; current runs through it, and one side becomes cold, and the other side becomes hot. This technology is called thermoelectric cooling, associated with the Peltier effect.

In 1834, French watchmaker and amateur physicist Jean Charles Athanase Peltier was experimenting with electricity and dissimilar metals. When he joined two wires of different materials and ran current through the junction, one got colder, and the other one got hotter. This phenomenon was named the Peltier effect, and it describes how passing electrical current through two dissimilar conductors causes heat to move from one side to the other, like a tiny reversible heat pump. However, it didn't have any practical use at the time.

Semiconductors arrived in the mid-1900s, and engineers could make thermoelectric devices strong enough to move meaningful amounts of heat. In the 1960s, NASA even began using the technology in spacecraft for precision temperature control, which was hardy and allowed them to stabilize sensors and electronics in space. We began using them on Earth in some specialized applications, including portable coolers, wine chillers, and CPU coolers in computers.

However, this technology didn't replace vapor-compression refrigeration due to efficiency constraints and the need to reject heat. Thermoelectric modules are only 5-10% as efficient as vapor-compression systems, and they need heat sinks or fans to give the heat somewhere to go. We've still been pursuing a comfort cooling use of the Peltier effect, and we've gotten closer, but most applications still have the efficiency block. When efficiency isn't a problem, we encounter difficulties with moisture and latent heat removal. Nevertheless, thermoelectric cooling is still making a difference for sensors and in localized cooling applications.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

Subscribe to our podcast on your iPhone or Android.

Subscribe to our YouTube channel.

Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

In this comprehensive episode, Bryan and Roman dive deep into one of the most challenging topics in modern HVAC: making VRF (Variable Refrigerant Flow) and ductless systems perform effectively in humid climates like Florida. The conversation tackles a common misconception that inverter-driven equipment automatically handles humidity well simply because it can "turn down." Roman emphasizes that successful application of VRF technology in humid environments requires skilled professionals who understand building science, envelope integrity, and proper system sizing. The biggest takeaway? If you're going to err on sizing, undersize rather than oversize - these systems will run longer and maintain better humidity control when properly sized.

The hosts explore the three critical factors for dehumidification: runtime, coil temperature, and surface condensation. They explain how traditional inverter systems were programmed for energy efficiency by allowing coils to warm up as they approached the set point, which unfortunately sacrifices latent capacity. Modern systems with active dehumidification capabilities use expansion valve control to "starve" the coil, lowering saturation temperature to around 35-37 degrees while extending runtime. Roman shares his personal experience with a 7,000 BTU unit serving his 700 square foot master bedroom suite, demonstrating how proper application and understanding of equipment capabilities can deliver excellent humidity control without oversizing.

The discussion takes a practical turn as Bryan presents a comprehensive troubleshooting checklist for humidity problems, starting with bulk water leaks and progressing through envelope integrity, duct sealing, equipment selection, and pressure balancing. They debunk common "solutions" that actually make problems worse, like adding attic insulation or solar attic fans without addressing root causes. The conversation reveals a counterintuitive truth: reducing sensible load through excessive insulation can worsen humidity problems by reducing equipment runtime. They explain why "active dehumidification" through overcooling isn't true dehumidification, and why another solution - reheat - requires adding sensible heat back to spaces to maintain longer equipment runtime.

Topics Covered:

• VRF and inverter sizing misconceptions - Why undersizing is often better than oversizing in humid climates
• Three factors of dehumidification - Runtime, coil temperature, and surface condensation explained
• Active dehumidification technology - How expansion valve control creates longer runtime and colder coils
• Equipment capacity ratings - Understanding that a "12K" unit may actually perform at 18,000 BTU
• Latent vs. sensible capacity - Why checking engineering specifications is critical for humid climate applications
• VRT (Variable Refrigerant Temperature) - When this energy-saving feature should be disabled in humid climates
• Fan operation strategies - Why continuous fan operation can worsen humidity problems
• Duct and envelope leakage - How pressure imbalances drive moisture problems
• Surface condensation - Why vents and ducts sweat and how to prevent it
• The overcooling trap - Why lowering the set point creates interstitial space moisture problems
• Humidity sensors in thermostats - Understanding what they do (and don't do)
• Load diversity and zone control - How multiple smaller units can outperform single large systems
• Reheat strategies - From electric resistance to passive solar gain
• Common mistakes - Why attic insulation and solar fans often worsen humidity issues
• Troubleshooting checklist - A systematic approach from bulk water to equipment selection

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

Subscribe to our podcast on your iPhone or Android.

Subscribe to our YouTube channel.

Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

In this short podcast, Bryan gives another history lesson and goes over the history of the thermostat.

Before 1883, automatic temperature control simply did not exist; we shoveled fuel into the furnace and opened windows. If a room got too hot in a commercial building, the janitor would go downstairs to choke the draft damper; this person was responsible for manually controlling comfort.

Warren S. Johnson, a Milwaukee-based college professor, sought to do something about his classroom's sweltering heat. He created a pneumatic thermostat that mounted to the wall, sensed temperature, and used air pressure and mechanical systems to control dampers. This invention grew in popularity, and he founded Johnson Controls.

Compressed air ran entire HVAC networks by adjusting dampers and valves before electricity went mainstream. Engineers experimented with bi-metallic strips, which could open or close an electrical circuit based on temperature changes, which made thermostats smaller and cheaper. Honeywell came on the scene by hiring industrial designer Henry Dreyfuss, who invented the mercury thermostat: the T87 round thermostat. When the bimetal coil tilted, mercury rolled from one end to the other to complete or open the circuit. These thermostats had a heat anticipator, which kept them from overshooting the temperature. Unfortunately, when these thermostats were disposed of, the mercury polluted the environment and affected the central nervous system.

The digital thermostat came on the scene to replace the mercury thermostat, which led to the development of the Nest smart thermostat. However, all this time, comfort has been associated with the number on the thermostat; smart comfort controls that learn our routines and monitor dew point, relative humidity, and IAQ are the next step to create true comfort and health.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

Subscribe to our podcast on your iPhone or Android.

Subscribe to our YouTube channel.

Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

In this candid and comprehensive episode, Bryan sits down with Roman to tackle one of the most frustrating yet crucial aspects of the HVAC industry: technical support. What starts as a conversation about their own tech support nightmares quickly evolves into a deep dive examining the entire ecosystem—from manufacturers and distributors to technicians and sales reps—and how each player can improve the support experience.

Roman opens up about his recent tech support struggles, including having to search Russian websites just to find service manuals for major brand equipment. This leads to a broader discussion about the fundamental problem: as HVAC equipment becomes increasingly complex with proprietary controls and advanced technology, manufacturers have simultaneously made it harder to access the information needed to service that equipment. The conversation highlights how the old "I never called tech support" mentality of veteran technicians is no longer viable when you're dealing with VRF systems, building automation, and equipment-specific protocols that require specialized knowledge. The hosts emphasize that good documentation isn't just helpful—it's essential, and manufacturers who hide behind "brand protection" are actually damaging their reputation in the long run.

The episode doesn't just complain about problems; it offers real solutions. Bryan and Roman discuss what technicians need to do before calling tech support (hint: know your superheat, subcooling, and basic electrical readings), what makes great tech support personnel, and why investing in these roles pays dividends. They share inspiring examples of distributors and reps who go above and beyond, like the Johnstone team in Louisiana who actively seek out field experts when manufacturers can't provide answers. The conversation also touches on why tech support and education roles are chronically underpaid, and how properly compensating and supporting these positions could transform the industry.

Perhaps most importantly, the hosts emphasize that everyone in the HVAC ecosystem is working toward the same goal: keeping end clients comfortable and satisfied. When manufacturers, distributors, reps, contractors, and technicians recognize this shared objective and work collaboratively rather than defensively, everyone wins. The episode concludes with practical advice for sales professionals, including the importance of ride-alongs and adopting the "I got it" mentality that turns good salespeople into indispensable partners.

Topics Covered

• Service Manual Accessibility: The critical need for manufacturers to make documentation easily searchable and available online, not hidden behind outdated processes
• Manufacturer Responsibilities: Why "protecting the brand" often backfires and how transparency builds loyalty
• Technician Preparation: What basic measurements and troubleshooting steps should be completed before calling tech support
• Tech Support Personnel: The importance of properly compensating and supporting tech support staff to reduce burnout and turnover
• Distributor and Rep Excellence: How the best wholesalers and reps go beyond just forwarding emails to actively solve problems
• The "I Got It" Sales Approach: Why taking ownership of customer problems is the key to building lasting relationships
• Cross-Brand Part Referencing: The need for universal parts cross-referencing across sister brands and product lines
• Field Ride-Alongs: Why B2B sales professionals should spend at least one day per month in the field with technicians
• Legacy Product Support: The frustration when manufacturer partnerships dissolve and orphaned equipment becomes unsupportable
• AI in Tech Support: Why throwing technology at support problems without understanding the root issues is a waste of money

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

Subscribe to our podcast on your iPhone or Android.

Subscribe to our YouTube channel.

Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

In this short podcast episode, Bryan is back for yet another history lesson. This time, the subject is the current war with Tesla, Edison, and Westinghouse.

The current war was fought in the late 1800s with lightbulbs, electrocutions, and a World's Fair that dazzled the entire world. Edison didn't necessarily invent the lightbulb, but he made it commercially viable by inventing the infrastructure needed to make it work; electricity worked one way and performed well in small cases. However, voltage drop was a problem with direct current (DC) circuits; Edison was okay with decentralized (localized) power generation with centralized control under the Edison Electric Light Company.

Tesla proposed a system using alternating current (AC), which could be sent hundreds of miles with minimal loss thanks to a transformer (which could step down high voltages from the utility source). AC power steps up at the utility and then down at several points between the utility source and the end user. This vision was at odds with Edison's DC system. Tesla, who had worked under Edison, sold his patents to George Westinghouse.

Edison began a propaganda campaign against AC power, emphasizing its dangers. However, Tesla harnessed the powers in his lab to demonstrate its potential; while impressive, it didn't necessarily prove the safety to the public. The Chicago World's Fair was the battleground of the current war: both Edison and Westinghouse submitted bids, and the latter's was half the price. The World's Fair was lit purely by AC power and proved its usefulness to the world (primarily to Westinghouse's financial benefit). DC faded into obscurity as a means of powering cities, and although Edison was a showman and salesman, his invention was upstaged when it mattered most.

However, DC made a comeback over a century later, particularly with the rise of electronics, LED drivers, and solar power. It can now move power over ultra-long distances, too.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

Subscribe to our podcast on your iPhone or Android.

Subscribe to our YouTube channel.

Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

In this raw and unfiltered episode, Bryan sits down with Elliot, a senior service tech and newly minted install supervisor, to discuss the realities of working with R-454B refrigerant in the field. What starts as a technical discussion about the new A2L refrigerant quickly evolves into a candid conversation about industry frustrations, manufacturer accountability, and the practical challenges technicians face with the latest refrigerant transition. With four years of hands-on experience, Elliot brings fresh perspectives on everything from charging procedures to equipment reliability issues.

The conversation takes an honest look at the R-454B rollout, which Bryan describes as a massive industry failure. Unlike typical manufacturer talking points, this episode dives into real problems technicians are experiencing: extended charging times, subcooling drift, and equipment component failures. Bryan and Elliot discuss how R-454B systems can take up to an hour to stabilize compared to the 15-20 minutes they were accustomed to with R-410A. This isn't just an inconvenience—it's affecting how technicians approach charging procedures and follow-up visits.

The episode also explores theoretical explanations for R-454B's unusual behavior. Bryan presents two hypotheses about why the refrigerant takes so long to reach equilibrium: either density differences between R-32 and R-1234yf are causing stratification in the condenser, or one component is settling at the top and acting like a non-condensable. While admitting he's "not a mathy details guy," Bryan encourages field technicians to investigate these phenomena using thermal imaging cameras and careful observation. This practical, boots-on-the-ground approach to understanding new technology exemplifies the podcast's commitment to real-world problem-solving.

Beyond technical discussions, the conversation touches on broader industry issues, including the politics behind refrigerant selection, manufacturer warranty support (or lack thereof), and the challenges faced by contractors trying to maintain fair pricing while dealing with new equipment failures. Bryan and Elliot also address the reliability concerns with new A2L safety components like dissipation boards and refrigerant sensors, noting that while failure rates aren't dramatically higher than other components, they represent additional potential failure points that weren't previously necessary.

Topics Covered

• R-454B Charging Behavior: Extended stabilization times (up to 1 hour vs. 15-20 minutes for R-410A) and subcooling drift over time
• Field Charging Strategy: Why technicians are intentionally undercharging slightly and relying more on line length specifications
• A2L Safety Components: Dissipation boards and refrigerant leak sensors—their function, failure rates, and nuisance alarms
• Refrigerant Stratification Theory: Potential explanations for delayed equilibrium involving density differences and non-condensable behavior
• Industry Politics: The R-454B vs. R-32 debate, GWP legislation, and lobbying efforts that shaped current refrigerant standards
• Manufacturer Accountability: Warranty support issues, untested components, and the financial burden on contractors
• Recovery and Reuse Concerns: Questions about blend consistency when recovering R-454B and tank contamination issues
• Future of HVAC: Discussion of heat recovery chillers, secondary fluid systems, and emerging refrigerant-free technologies
• Pressure Testing Requirements: New legislation requiring extended pressure tests and improved brazing practices
• Practical Field Advice: Using thermal imaging to diagnose condenser behavior and verify proper refrigerant distribution

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

Subscribe to our podcast on your iPhone or Android.

Subscribe to our YouTube channel.

Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

In this short podcast episode, Bryan talks about psychrometrics and the magic line inside a messy-looking chart. The psychrometric chart is a key tool for understanding the relationship between air and water.

"Psychrometric" comes from the Greek roots for "cold" and "measurement." As such, a tool called the psychrometer (with paired wet-bulb and dry-bulb thermometers) could measure two different temperatures, and we could use these to determine how much water vapor the air can hold (even though the air doesn't "hold" water vapor; it's all about vapor pressures).

The psychrometric chart was developed with the contributions of James Apjohn and William Ferrell in the 1800s, but Willis Carrier was the one who drafted the paper titled "Rational Psychrometric Formulae" in 1911. He created a chart that plotted temperature, humidity, and enthalpy on a single piece of paper.

The horizontal axis represents the dry-bulb temperatures, the curved lines represent relative humidity, the left axis represents humidity ratios, the diagonal lines represent wet-bulb temperatures, and the other angled lines represent enthalpy. Every possible air condition can be plotted on the chart. Moving horizontally changes sensible heat (temperature), and moving vertically changes latent heat (moisture content); both are critical to human comfort.

The "magic line" is the dew point. When this line is crossed, that's when surfaces like ducts or HVAC coils begin to sweat, as air can't hold any more moisture. You can use this information and the psychrometric chart to help you make sense of customer complaints (e.g., "clammy") and predict how air and moisture will behave if you adjust airflow or add insulation.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

Subscribe to our podcast on your iPhone or Android.

Subscribe to our YouTube channel.

Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

div]:bg-bg-000/50 [&_pre>div]:border-0.5 [&_pre>div]:border-border-400 [&_.ignore-pre-bg>div]:bg-transparent [&_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [&_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8"> _*]:min-w-0 standard-markdown">

In this episode of the HVAC School podcast, Bryan sits down with Ray Wohlfarth, a seasoned HVAC contractor and prolific author who has dedicated over 30 years to mastering the art and science of boiler systems. What began as a competitive disadvantage—competitors claiming he knew nothing about boilers—became Ray's driving passion. Through daily reading, countless mistakes, and an unwavering commitment to learning, Ray transformed himself into one of the industry's most respected voices on hydronics and steam systems.

Ray shares the personal story of how legendary author Dan Holohan literally "saved his marriage" with his book on one-pipe steam systems. When Ray and his wife moved into their first house with steam heat, mysterious banging sounds threatened domestic harmony until Dan's book provided the answers Ray desperately needed. This experience inspired Ray to pay it forward, eventually authoring 14 technical books himself—all written with the vision of a technician stuck in a boiler room at 9 PM on a Friday night, frantically searching for solutions.

The conversation dives deep into practical wisdom earned through experience. Ray emphasizes the critical importance of safety in boiler rooms, recounting a harrowing story of a hospital engineer who bypassed safety controls and manually lit a boiler with a flaming broom—resulting in dangerous explosions. He stresses that technicians should always identify escape routes before beginning work, as a lifting relief valve can quickly fill a room with steam, displacing oxygen and eliminating visibility. Beyond safety, Ray shares diagnostic techniques like listening for dripping, hissing, or the "Rice Krispies" sound that indicates scaling, and visually inspecting for soot streaks that reveal combustion problems and potential carbon monoxide issues.

Throughout the episode, Ray's philosophy shines through: humility, continuous learning, and the joy of solving complex problems. Whether discussing the holistic nature of steam system troubleshooting, the importance of water quality treatment, or the surprising efficiency of properly designed steam systems (like the LEED Gold-certified Empire State Building), Ray's expertise and passion are evident. His advice for aspiring boiler techs is simple but profound: read 15 minutes daily about your industry, engage with online communities like HeatingHelp.com, and never stop learning from every service call.

Topics Covered

• Ray's Journey: Transitioning from Carrier air conditioning to boiler expertise over 30+ years
• The Writing Process: Creating 14 technical books designed specifically for technicians in the field
• Dan Holohan's Influence: How Dan's books and mentorship shaped Ray's career and literally saved his marriage
• Boiler Room Safety: Critical importance of identifying escape routes and recognizing dangerous practices
• Diagnostic Techniques: Using your senses—listening for dripping, hissing, and scaling sounds; looking for soot, leaks, and discoloration
• Near-Boiler Piping: Why 90% of steam boiler installations have incorrect piping and the importance of proper insulation
• Steam vs. Hydronic Systems: Key differences in troubleshooting approaches and why steam operates more like air conditioning than hydronic
• One-Pipe vs. Two-Pipe Steam: Fundamentals of steam system design, traps, and venting behavior
• Condensing Boilers: The reality of "conditional condensing" and why 95% efficiency requires specific return water temperatures
• Radiant Heat Comfort: Why hydronic radiant heating provides superior comfort compared to forced air
• Water Quality Issues: The critical importance of water treatment, the mystery of deteriorating fittings, and potential chlorine impacts
• Learning Resources: The value of HeatingHelp.com, reading 15 minutes daily, and engaging with online communities
• Ray's Book Series: Overview of his "Lessons Learned" series and specialized books on brewery boilers and wiring diagrams
• Common Mistakes: Real-world troubleshooting stories including the mystery of the 2-degree delta T and lessons in humility

Check out some of Ray's boiler books on Amazon HERE. His latest book, Lessons Learned: Understanding Boiler Wiring Diagrams, is available HERE.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

Subscribe to our podcast on your iPhone or Android.

Subscribe to our YouTube channel.

Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.