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Today, we'll help you get your first customers. We'll do it by learning how to use the trust to risk ratio - a way to identify the big risks that are holding your customer back and shoulder those risks early on to build trust. We talk through risk and trust with Find Your Lobster, Soona, and a finicky water pump.
Today, we'll help you find a differentiator powerful enough that it can support your business. We'll talk through what a differentiator actually allows you to do, five prompts to help you uncover and test one for your business, and Brian's favorite current differentiator - Popup Bagels.
00:00 Tacklebox
00:33 Differentiator intro
04:00 What do you hire a differentiator to do?
05:44 The Attention Pie
09:03 Smooth Jazz
09:28 Popup Bagels
16:30 Five Prompts for Your Differentiator
Today, we'll lay out a framework to help you identify and kill bad ideas. It's hard to objectively evaluate your idea early on - this framework helps you rise above your idea to do it effectively. A side-effect is that the framework will help you find and pursue the good ideas.
We talk through 1) Finding and Evaluating the Real Risk, 2) Predicting Organic Growth Potential, and 3) Predicting the Likelihood of Converting Early Customers, using a startup idea from a listener as an example.
00:25 - Killing Bad Startup Ideas
02:00 - The Three Pillars of the Will Your Idea Fail Framework
02:45 - The Startup Idea - AI Messaging for Plumbers and Electricians
03:15 - Dig out of a Hole Markets link to episode
05:56 - Smooth Jazz
06:24 - Part 1 - How to Find and Evaluate the Real Risk
07:35 - Flipping your biggest risk to your biggest strength
11:00 - Decisions aren’t made in a bubble
13:45 - Part 2 - Predicting the Organic Growth Potential
14:00 - Kunal Shah Delta 4 Scale
17:41 - Part 3 - Predicting whether you’ll actually be able to get first customers to convert
18:49 Managed by Q
A 20(ish) minute skills episode on sales 101 for entrepreneurs who hate sales. We go through three tactics and a bunch of examples to help you build a system for sales that'll help you grow without making you feel slimy. We set up sales for a sabbaticals as a service startup. And we talk through why entrepreneurs hate sales and how to reframe the whole thing.
Today we'll talk about why people hand their keys over to random strangers on the street in New York City, how a person selling cures for baldness converts 80% of the people he speaks with, and how you can build a strategy to cultivate trust with your customers, too.
Today we talk about two methods to help make your big startup plans for 2026 manageable. We borrow Short Assignments and Shitty Drafts from Anne Lamott, we get a little help from Martin Scorsese and a Bronx Tale, and we talk through a startup that's helping 40 year olds deal with loneliness. All in like 14 minutes. Not bad.
00:00 Tacklebox
00:28 Actionable Motivation
01:08 How to Actually Take a Swing at Your Potential
04:15 The Two Best Ways to Make Progres
05:59 The One-Inch Picture Frame
10:20 Shitty Drafts
12:55 The End: The Saddest Thing In Life
Today, we'll talk through how you'll find customers in-person. This is the single most important acquisition tool for early-stage founders, and there's no excuse - any business targeting any customer can do it. We use a few Tacklebox examples and give you a framework to make it happen.
Timestamps:
00:45 Your In-Person Growth Strategy Intro
01:30 Cropped
04:20 For the People Who Can’t Do In-Person
05:26 Your In-Person Acquisition Plan: A Date Wingman
07:34 Places to Find Hard to Find Customers
09:54 The Script
11:42 The Media
12:32 The End
Today, we're digging into the mailbag for your Thanksgiving commute. First, what idea would Brian start if he had to start an idea? We go deep on why a coffee truck idea is the best possible business for this moment. Next, we talk through how to get your spouse on board with your idea, and finally we hit on the best gifts for new entrepreneurs.Take that, Kyle.
Timestamps
0:30 Mailbag!
01:25 Question One - What Idea Would Brian Start?
03:05 The Four Idea Criteria
06:40 Idea-Founder Fit
07:51 A Coffee Truck
14:50 Smooth Jazz
15:25 Question Two - How do I get my spouse on board?
19:26 Question Three - Best Gifts for Entrepreneurs
This episode is a toolkit for right-brain founders who get lost in ideas and struggle to execute. Brian shares three practical systems—AI as your left brain, the Regroup System, and the Ice Box—to help you make consistent progress, despite the whole right brain thing. This is a practical guide for turning creativity into momentum.
Timestamps:
00:30 How a Prolific Investor Invests
04:47 Right Brain, Left Brain
07:38 Jazz - CODE HOLIDAY2025
08:13 You Don’t Have a Goal
11:30 Outsourcing your Left Brain to AI
13:05 The Regroup System
15:01 The Icebox
16:59 The End
Today, we'll help you pick your startup's first customer segment. This decision dooms a huge percentage of first time entrepreneurs - if you don't understand what the job of your first customer segment is, you'll likely pick a customer incapable of doing it. Your first customer has a unique responsibility that no other customer will have - you need to choose them carefully.
Conversely, if you choose the right first customer, you'll set yourself up for serious growth.
We go through the five characteristics your first customer needs, give a preview of what your successful startup will look like, and help a listener find the first customer for their Myers Briggs startup.
Timestamps
00:27 First Time Entrepreneurs vs. Second Time Entrepreneurs
03:20 The Idea: Personality-Based Management
06:29 Why You, Why At All, Why Now
08:55 Byldd
09:55 The Story of Your Successful Startup
15:35 The Five Necessary First Customer Characteristics
16:41 Characteristic One: Pain
21:51 Characteristic Two: The Knowledge Spectrum
25:43 Characteristic Three: Measurement
28:24 Characteristic Four: Influence
29:48 Characteristic Five: Frequency
31:45 The End
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