In this weeks episode we talk to the world's leading authority on Customer service, John DiJulius.
We'll discuss exactly how an estate agent can provide a world-class customer journey for their customers and go through John's thoughts on the estate agency industry.
John didn’t just read the books on customer service to become the internationally acclaimed expert he is, he wrote them: Secret Service, Hidden Systems That Deliver Unforgettable Customer Service, What’s The Secret? To Being a World Class Customer Service Organization, The Customer Service Revolution, The Best Customer Service Quotes Ever Said, and The Relationship Economy.
He's known as one of the most captivating and charismatic speakers in the world and John’s keynotes and workshops are used by world-class service companies to provide unforgettable customer service every day.
We hope you enjoy this episode of the Ignite Your Estate Agency podcast, let us know what you think by leaving a review.
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