The Disabled Students' Allowance enables students to get help with specialist equipment and in-person support, but over the years we've heard about persistent complications and delays. The system is operated by the Student Loans Company and they have now introduced some new processes that aim to reduce the problems that students are facing. David Thompson manages the DSA on behalf of the Student Loans Company and he gives details of the new system and why the changes were necessary. We also hear from visually impaired students who have had issues in accessing the essential services they are entitled to through the DSA.

Developments within this area are ongoing; the Department for Education wants evidence regarding a specific element of the Disabled Students' Allowance that provides in-person support regarding things like sighted guides around university campuses and specialist teaching assistants for visual impairment. Lucy Merritt is the Education Policy Manager at the Thomas Pocklington Trust, an organisation that works closely with visually impaired students, and she provides background on what the Department for Education is looking at.

Presenter: Peter White