The Josh Bersin Company

Inside Microsoft HR's Skills Strategy: A Lesson In Innovation & Investment

Listen Later

In this podcast I discuss Microsoft’s exciting new internal skills strategy, with a focus on Viva Skills, the role of the Microsoft Copilot, and how Microsoft is “inventing new products for HR” as Customer Zero. Customer Zero is Microsoft’s way of “eating their own dogfood” and making sure their new products are well designed before the hit the streets.

Video version of podcast: https://youtu.be/6VuOYUBT2KA

Takeaways

  • Microsoft is a role model for HR, with an innovative and experimental approach.
  • They are leveraging the Microsoft Graph to gather skills and HR data for better decision-making.
  • Viva Skills and Eightfold are being used to build a skills infrastructure and provide personalized recommendations.
  • Microsoft is integrating AI agents like Galileo into the Microsoft Copilot, showcasing the importance of AI in HR.
  • Companies need to develop their own AI strategies to stay competitive in the evolving HR technology landscape.

    • Chapters

    00:00 Introduction to Microsoft and their HR Function
    02:06 Building a Skills-Based Employee Experience
    05:34 Challenges of Skills Platforms in HR Technology
    10:38 Integrating AI Agents into Tools and Systems
    15:36 The Significance of AI Technologies in HR Redesign

    Additional Information:

    Building A Skills-Based Organization: The Exciting But Sober Reality

    Enterprise Talent Intelligence Arrives, Disrupting The HR Tech Market

    Here Come The Copilots!

    ...more
    View all episodesView all episodes
    Download on the App Store
    The Josh Bersin CompanyBy Josh Bersin
    • 4.5
    • 4.5
    • 4.5
    • 4.5
    • 4.5

    4.5

    50 ratings

    More shows like The Josh Bersin Company

    View all
    HBR IdeaCast by Harvard Business Review

    HBR IdeaCast

    164 Listeners

    The McKinsey Podcast by McKinsey & Company

    The McKinsey Podcast

    393 Listeners

    Gartner ThinkCast by Gartner

    Gartner ThinkCast

    111 Listeners

    Azeem Azhar's Exponential View by Azeem Azhar

    Azeem Azhar's Exponential View

    610 Listeners

    Masters of Scale by WaitWhat

    Masters of Scale

    3,985 Listeners

    Creative Confidence Podcast by IDEO U

    Creative Confidence Podcast

    127 Listeners

    Worklife with Adam Grant by TED

    Worklife with Adam Grant

    9,182 Listeners

    HBS Managing the Future of Work by Harvard Business School

    HBS Managing the Future of Work

    106 Listeners

    Inside the Strategy Room by McKinsey & Company

    Inside the Strategy Room

    164 Listeners

    Digital HR Leaders with David Green by David Green

    Digital HR Leaders with David Green

    81 Listeners

    Coaching Real Leaders by Harvard Business Review / Muriel Wilkins

    Coaching Real Leaders

    660 Listeners

    The So What from BCG by Boston Consulting Group BCG

    The So What from BCG

    220 Listeners

    ACQ2 by Acquired by Ben Gilbert and David Rosenthal

    ACQ2 by Acquired

    264 Listeners

    HBR On Leadership by Harvard Business Review

    HBR On Leadership

    162 Listeners

    Lightcone Podcast by Y Combinator

    Lightcone Podcast

    19 Listeners