Rajesh Radke believes he was born to be in hospitality, and when you hear his stories you will understand why. As Managing Director of the Daxton Hotel in Birmingham, Michigan, him and his team's focus on providing guests the best experience is apparent even in the smallest details. Throughout this episode, Rajesh shares stories of how he gives great service to everyone, why he treats everyone like a VIP, what the Daxton Hotel property is like, how to engage in the personality of the property location, what high tech and high touch in hospitality is, how travel has been redefined, and so much more.

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