In this episode of the Ridiculously Amazing Insurance Agent podcast, host Kelly Donahue-Piro brings you a mashup of her 3-minute videos. Kelly discusses how to become a goal-driven agency, friction, how to run incentives, and how to address issues in the agency.

Episode Highlights:

• Kelly shares how to become a goal-driven agency. (2:32)
• Kelly mentions the new items they’ve launched. (5:04)
• Kelly shares what to do when there's friction. (8:36)
• Kelly mentions the two types of friction. (9:16)
• Kelly shares how to run incentives. (14:04)
• Kelly explains a few incentive recommendations. (14:12)
• Kelly shares how to address issues in the agency when they come up. (16:56)

 

Key Quotes:

• “For me, for my team, I want everybody in the team to have personal and professional goals. I want to do everything in my power as a business owner to support those.” - Kelly Donahue-Piro
• “As we get older, it's harder to be a goal focused person. So, by making it a balance, personal or professional, I let them choose. Because, I believe that being a goal-driven person will have a trickle-down effect to my agency, and to my business.” - Kelly Donahue-Piro
• “There's so many agency owners I know are running so thin, that they feel like they can't keep up with it. You have to find a way to automate it and put it on autopilot, as much humanly possible...Where you need to put a calendar, and buy for yourself, and say what's more important than hitting our agency goals?” - Kelly Donahue-Piro

 

Resources Mentioned:  

• Kelly Donahue-Piro LinkedIn
• Agency Performance Partners