In this episode of the Ridiculously Amazing Insurance Agent podcast, host Kelly Donahue-Piro brings you a mashup of her 3-minute videos. She discusses the importance of clear job descriptions and the importance of updating them frequently.

Episode Highlights:

• Kelly shares the four problems that job descriptions actually solve for your agency. (2:13)
• What’s the most costly part of not having a job description? (5:25)
• Kelly shares why your own personal job description is so important. (7:07)
• What are some things that prevent your agency from growing? (8:05)
• What’s the number one thing team members want to know? (11:19)
• Kelly shares the three reasons why your job descriptions could be outdated. (16:11)

Key Quotes:

• “A job description really should be connected to the goals of the agency, and the mission of the agency as well. It shouldn't just be... processed endorsements, log stuff in the management system, take payments. It should be much more colorful than that.” - Kelly Donahue-Piro
• “If you are doing below your paygrade jobs, the agency can't be growing. You need to be doing things that empower you, lift you, and stay within your strengths so that you have a business that you ultimately love, and are passionate about. Stop being an insurance agent and work towards being a business owner.”  - Kelly Donahue-Piro
• “When people are self-managed, they jump into their own value systems of what they believe that they should be doing. Or, what they believe other people should be doing. And, that is no doubt hurting your business.”  - Kelly Donahue-Piro

Resources Mentioned:

• Kelly Donahue-Piro LinkedIn
• Agency Performance Partners