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Dee Ann Turner understands the importance of stewarding talent.

A 33-year veteran of Chick-fil-A, Inc, she was selected as the company's first female officer in 2001 and served as the Vice President, Talent and Vice President, Sustainability. During her long career, she worked closely with Chick-fil-A's founder, S. Truett Cathy, and other key leaders as an architect of their organizational culture. Additionally, she led Staff Learning and Development, Diversity and Inclusion, and Culture and Engagement, and Talent Management. More recently, Dee Ann launched and led Chick-fil-A's sustainability function focusing on a strategy to implement sustainable practices at the then $10.5 billion company.

Dee Ann was instrumental in building and growing Chick-fil-A's well-known culture and talent systems, responsible for selecting thousands of Chick-fil-A franchisees and corporate staff members. Under her leadership, Chick-fil-A enjoyed industry-leading employee engagement scores and became known for selecting the best talent in the hospitality business, maintaining a 95% retention rate for corporate staff and franchisees. She has also mentored and championed hundreds of people to discover their unique vocational callings and build careers they love.

Today, she leads her own organization, Dee Ann Turner & Associates, LLC, focused on writing books and speaking to audiences both virtually and in-person on how to steward extraordinary talent. She's the author of two best-selling books covering the topics of corporate culture, customer service and career success. It's My Pleasure and its newer version, Bet on Talent, teaches leaders how to find and keep extraordinary talent. Her latest book, Crush Your Career, teaches talent how to be extraordinary. Additionally, Dee Ann serves as Executive in Residence at High Point University teaching students career development skills and serving in the Access to Innovators Program.

Through her books and keynotes, she leverages her experience to help you steward the extraordinary talent entrusted to you, whether you are responsible for creating a remarkable organizational culture or focused on building your own exceptional career. She is a graduate of Clayton State University with a degree in Management. She also completed executive education courses at Emory University, University of North Carolina at Chapel Hill and the University of Virginia's Darden Business School.

She is a 2009 alumnus of the prestigious Harvard Business School Advanced Management Program. Dee Ann has been married to her husband, Ashley for 37 years and they are the parents of three grown sons. She has served numerous non-profit boards in the past including The Kenya Project, Eagle Ranch and Proverbs 31 Ministries. She has also served on the board of advisors for Lubbock Christian University and First Care Clinics. Currently, she serves on the board of advisors for Unconventional Business Network Women and the advisory board for the Pure Hope Foundation. When she is not traveling, she can often be found on her Peloton bike in her home outside of Atlanta or on her stand up paddleboard at Lake Hartwell in northeast Georgia.

• The key ingredients to building an incredible culture like they have at Chick-fil-A

• How to activate the key elements of culture in your organization

• The story behind how Chick-fil-A created their meaningful purpose

• The differences between a rules-based culture and a principles-based culture

• The story behind "My Pleasure" at Chick-fil-A

• How Chick-fil-A keeps such a high level of employee engagement and high retention of talent

• After conducting thousands of interviews, how Dee Ann is able to choose the best talent

• Commonalities between those that make it through the highly competitive process to become a Chick-fil-A franchisee

• The one habit, routine, or ritual that has made the biggest positive difference for Dee Ann

• Her top marriage/relationship advice

• Her top parenting advice

• One leader she really admires

• Her top leadership book: Dr. Henry Cloud's book, Integrity

The views expressed on this podcast and page are those of the host and guests and do not necessarily reflect the official policy, position, or endorsement of the US Army, DoD, or the US Government.

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Brigadier General (BG) James "Pat" Work graduated from the United States Military Academy in 1995 and was commissioned a Lieutenant of Infantry. He currently serves as the Deputy Commanding General for Support of the 82nd Airborne Division.

His initial assignments were rifle platoon leader, and later heavy weapons platoon leader, in 3rd Battalion, 502nd Infantry Regiment, 101st Airborne Division (Air Assault). He then served as rifle platoon leader and Headquarters and Headquarters Company executive officer in 3d Battalion, 75th Ranger Regiment. Following the Infantry Officers Advanced Course, BG Work commanded Company B, 1st Battalion, 23rd Infantry Regiment, 3rd Brigade, 2nd Infantry Division. He subsequently served as the S3 Air Operations Officer and commander, Company C, 2d Battalion, 75th Ranger Regiment. Between 2002 and 2005, he deployed to Iraq and Afghanistan six times with 2d Ranger Battalion.

Following the Command and General Staff Officers Course, BG Work reported to 1st Battalion, 325th Airborne Infantry Regiment, 2nd Brigade Combat Team, 82nd Airborne Division. He deployed to Iraq with the Red Falcons for 15 months between 2006 to 2007. He then served as Aide de Camp to the 20th Secretary of the Army from 2008 until 2009. In 2010, BG Work deployed to Afghanistan with a Special Operations Task Force, serving in Kabul as the Task Force Commander's liaison officer to Commander, ISAF-Joint Command. In 2011, BG Work took command of 3rd Battalion, 187th Infantry Regiment, 101st Airborne Division (Air Assault), leading the battalion in Afghanistan from 2012 to 2013.

BG Work reported to the Joint Staff in 2013, serving with the J3 Directorate's Deputy Director for Regional Operations where he was Orders Branch Chief and SecDef Orders Book Briefer from 2014 to 2015. He commanded 2nd Brigade Combat Team, 82nd Airborne Division, from 2016 to 2018, guiding a portion of the coalition adviser effort in Iraq and Operation INHERENT RESOLVE. He served as Executive Officer to the 39th Chief of Staff of the Army from 2018 to 2019, followed by service as the Military Deputy Director for Program Analysis and Evaluation, Army Deputy Chief of Staff, G-8.

BG Work attended Watsonville High School in Watsonville, California. He has been married to the former Mara Leigh Shwedo for 20 years. They have two children, JP (18) and Sally Ann (16). BG Work's hobbies include reading, enjoying football, and working out. BG Work earned a Master of Public Policy degree from Georgetown University and a Master of Strategic Studies from the Marine Corps War College.

On this episode, we cover a lot of ground. We discuss lessons Brigadier General Work learned from playing football, his views of mission command (an organizational leadership philosophy in the military), how you build competent people, the power of mantras (including many of BG Work's life and leadership mantras), lessons he's learned from combat, and much more!

Today, I'm really excited to have Ben Kotwica join the show for Episode 63! Ben is a West Point graduate, former Apache helicopter pilot, and former NFL coach for the New York Jets, the Washington Football Team, and the Atlanta Falcons.

On this episode he shares with us what makes a really great coach, the difference between the good and great players at the NFL level, his experience with Coach Rex Ryan, and some awesome habits that he has picked up along the way. Please let us know what you think!

Would you like to join a community to help you grow as a leader? Consider joining the Intentional Leader Lab on Facebook. We will help each other solve problems, work through friction points, share resources, and grow as leaders!

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I'm really excited to have Greg McKeown back on the show. If you want to listen to my first interview of him, check out Episode 39. Greg is the author of the new book Effortless: Make It Easier to Do What Matters Most and a previous book, Essentialism: The Disciplined Pursuit of Less, which hit The New York Times bestseller list and has sold more than a million copies. Like many of you, that book has had a tremendous impact on me. He is also a speaker and the host of the popular podcast What's Essential.

Greg McKeown has dedicated his career to discovering why some people and teams break through to the next level—and others don't.

Greg is the CEO of McKeown Inc. Clients include Adobe, Apple, Google, Facebook, Pixar, Salesforce.com, Symantec, Twitter, VMware and Yahoo!.

His writing has appeared or been covered by The New York Times, Fast Company, Fortune, HuffPost, Politico, and Inc. Magazine. He is among the most popular bloggers for the Harvard Business Review and LinkedIn's Influencers group: averaging a million views a month.

McKeown has been interviewed on numerous television and radio shows including NPR, NBC, FOX, and as a regular guest on The Steve Harvey Show. Entrepreneur voted his interview at Stanford University the #1 Must-See Video on Business, Creativity and Success.

Essentialism was voted by Goodread as the #1 Leadership and Success Book to Read in a Lifetime.

McKeown is an accomplished public speaker. He has spoken to hundreds of audiences around the world including in Australia, Bulgaria, Canada, China, England, India, Ireland, Italy, Japan and Singapore.

Highlights include speaking at SXSW, interviewing Al Gore at the Annual Conference of the World Economic Forum in Davos Switzerland and receiving a personal invitation from Haakon, Crown Prince of Norway, to speak to his Annual Innovation Conference.

McKeown challenges conventional wisdom in a unique and engaging style from the first moment to the last instant. As the event organizer at Greater Public said after McKeown addressed their 1,000-person conference, "I have been part of this event for 16 years and McKeown is the best speaker we have ever had!"

McKeown is an active Social Innovator. Serving as a Board Member for Washington D.C. policy group Resolve and as a mentor with 2 Seeds, a non-profit incubator for agricultural projects in Africa. He has also been a speaker at non-profit groups including The Kauffman Fellows, Net Impact and Stanford University: he recently gave back to Stanford University by co-creating a popular class called, Designing Life, Essentially.

He serves as a Young Global Leader for the World Economic Forum. He recently moderated a session at the "Summer Davos" in China called, "Unpacking Social Innovation Models for Maximum Impact", served as a panelist at the "Sharpening Your Creative Edge" working session at the Forum.

Prior to this, McKeown collaborated in the research and writing of Multipliers: How the Best Leaders Make Everyone Smarter and worked for Heidrick & Struggles' Global Leadership Practice assessing senior executives.

Originally from London, England, McKeown now lives in California with his wife, Anna, and their four children. He did his graduate work at Stanford University.

It's truly an honor to bring General (Ret.) Joseph Votel on the Intentional Leader podcast for episode 61. On this episode, he gives us a masterclass on personal management and organizational leadership.

General Votel currently serves as President and CEO of Business Executives for National Security (BENS) – a national, nonprofit composed of senior business and industry executives who volunteer their time and expertise to assist the U.S. national security community.

He retired in 2019 after 39 years of military service. His last assignment was as the commander of United States Central Command (CENTCOM) from March 2016 to March 2019. As CENTCOM commander, Votel oversaw the United States' continued War on Terrorism in the Middle East, particularly the Combined Joint Task Force – Operation Inherent Resolve's fight against the Islamic State in Iraq and the Levant terror organization, which rose to prominence in 2014. General Votel officially retired on March 28, 2019, five days after the decisive Battle of Baghuz Fawqani, which saw the territorial collapse of the Islamic State in Syria. Before that, he served as commander of the United States Special Operations Command (SOCOM).

Votel's initial assignments were to the 3rd Infantry Division in Germany, where he served as a rifle platoon leader, executive officer, battalion adjutant, and rifle company commander. Following this tour, he was assigned to Headquarters, Allied Forces Southern Europe – Naples, Italy, and the NATO Peace Implementation Force (IFOR) in Sarajevo. He commanded the 2nd Battalion, 22nd Infantry (Light) at Fort Drum, New York, and afterward, he commanded the 1st Ranger Battalion. Later he commanded the 75th Ranger Regiment, during Operation Enduring Freedom. On 19 October 2001, Votel led 200 Rangers from 3rd Battalion, who parachuted towards an airfield south of Kandahar in an operation known as Operation Rhino and attacked several Taliban targets.

As a general officer, Votel served in the Pentagon as the Director of the Army and Joint Improvised Explosive Device (IED) Defeat Task Force and subsequently as the Deputy Director of the Joint Improvised Explosive Device Defeat Organization established under the Deputy Secretary of Defense. He also served as the Deputy Commanding General (Operations), 82nd Airborne Division / CJTF-82, Operation Enduring Freedom, Afghanistan, and was subsequently assigned as the Deputy Commanding General of the Joint Special Operations Command (JSOC). He next served as the Commanding General of the Joint Special Operations Command.

On this episode, we cover a lot of ground. We discuss the leaders he admires the most, some of the most important leadership lessons he learned from working with Secretary Jim Mattis, General (Ret.) Stanley McChrystal, and Admiral (Ret.) William McRaven, what he most looks for when hiring someone to join his team or organization, what is most unique about the Special Operations community that he has worked in for so long, how he stayed sharp over his 40 year career, and a lightning round of questions at the end.

For more episodes, visit https://calwalters.me/

My dear friend, Rajiv Srinivasan, is back by popular demand after inspiring all of us to read more on Episode 23. Rajiv is a Global Client Director at LinkedIn and the Chief Reading Officer at 99pages, which we get into on this episode.

Rajiv was on the Dean's List at West Point and graduated in the Top 5% of his class in 2008. He also earned an MS in Applied Mathematics from Columbia University and his MBA from Wharton. His amazing wife Chelsea is also a Wharton graduate.

After graduating from West Point in 2008, Rajiv deployed to Afghanistan as a platoon leader. In Afghanistan, Rajiv did over 300 combat patrols and was awarded the Bronze Star Medal and received the Combat Action Badge. Rajiv transitioned out of the military in 2013 and moved to Silicon Valley, where he was part of the Founding Team at Morta Security, a cyber security company that was acquired by Palo Alto Networks in 2013.

After Morta was acquired, Rajiv became a Enterprise & SLED Account Manager at MobileIron. In 2016, Rajiv became a Global Account Manager at VMWare.

Rajiv is also an Eagle Scout, avid snow skier (you'll hear him talk about a scary incident he had in Lake Tahoe), musician (he plays guitar, ukulele, piano, and is a vocalist), he has climbed Mount Kilimanjaro, has completed the NYC Marathon, the Marine Corps Marathon, and the Escape from Alcatraz Triathlon. Rajiv has also been a contributor for the New York Times and TIME on military and veteran issues.

Rajiv is someone that has inspired me ever since we met at West Point in 2005. In this interview, we dive into what Rajiv has been reading, his motivation for starting 99pages and what it is all about, his views on leadership, and we finish with a fun lightning round of questions. I really enjoyed this conversation, just like every conversation I have with Rajiv, and I think you will, too.

John L. Gronski, Major General (U.S. Army Retired) is founder and CEO of Leader Grove LLC, a keynote speaker, leadership seminar facilitator, executive coach, author, and director of the leadership academy for student-athletes at Lebanon Valley College. John is a Certified DISC Practitioner and he serves on the Academic Advisory Council for Penn State Great Valley School of Graduate Professional Studies.

John has earned a superb reputation as a leadership and peak performance expert, a motivational storyteller, and a much sought-after speaker and leadership seminar facilitator. His presentations feature inspirational stories and wisdom gained from his own leadership experience and the experience of others.

John has provided leadership assessments, training and/or keynote addresses to many large organizations and companies including NATO, General Dynamics, Nutanix, PNC Bank, the United States Army, the National Conference on Ethics in America at West Point, Pennsylvania National Guard, Greater Philadelphia Veterans Network, PECO Energy, Exelon, Comcast, the YMCA, the Freedom Alliance, Penn State University, Drexel University, Widener University, University of Pennsylvania, University of Pittsburgh, Wilkes University, Lebanon Valley College, Albert Einstein Health Network, Buckman's Inc., Delaware Valley Healthcare Information and Management Systems Society, Schlouch Inc., Boy Scouts of America, Greater Reading Chamber of Commerce, the Kulski Foundation, the USO, Rotary International, VFW, and the Young Presidents Organization.

John is the author of the inspirational leadership book, "The Ride of Our Lives – Lessons on Life, Leadership, and Love". The book tells the inspiring story about a family on a transformational journey as they bicycled across the USA.

For full show notes, visit calwalters.me.

Today's episode is very special. According to the Department of Veteran's Affair, 20 veterans a day commit suicide. Mental health doesn't just affect veterans. It is an epidemic, and my guest today, Adam Carr, has dedicated his life to helping returning warriors find a better path. Adam is the Executive Director of Save a Warrior. Save A Warrior is an original, Warrior-led, well-grounded and timeless journey for active duty military, returning veterans and first responders who feel desperately alone. They say: "give us a week and you will change the way you see - and live - your life."

As a Special Forces Green Beret, Adam hunted Al Qaeda operatives, developed intelligence networks, conducted diplomatic relations, and briefed Ambassadors and Generals on Geopolitical environments. Through his many years of service, Adam has been profoundly affected over the loss of his teammates, mentors, and close friends to suicide. He currently speaks to students, corporations, and a wide variety of audiences all over the country. He has over 20 years of leadership and managerial experience and is a Business Coach for MBA Students at The Ohio State University. Adam is a graduate of the Ignite Program at Stanford Graduate School of Business. Adam earned his MBA at The Ohio State University's Fisher College of Business and was selected as the Most Outstanding Student of his 2019 MBA Cohort. Adam lives in Dublin, OH with his wife Tarah and their three children, Noah, Jonah, and Norah.

On this episode, we dive into Adam's story of struggle after transitioning out of the military and how he came to discover Save a Warrior. We talk about the transformative approach Adam and his team take to change the lives of warriors and first responders through their retreats and pull out some of the practical tools that all of us can use to become more resilient and healthy leaders. We also discuss the power of vulnerability and community.

The definition of hope is "to expect with confidence," but what do you do when you've lost confidence in everything? When you've watched your dreams go up in smoke? When you feel isolated from those you love and you start to question the God you've built your life around?

How do you find confidence when all the things you had confidence in lay shattered all around you?

Blindness became Major Scotty Smiley's journey of supreme testing. As he lay helpless in the hospital, he resented the theft of his dreams—becoming a CEO, a Delta Force operator, or a four-star general. With his wife Tiffany's love and the support of his family and friends, Scotty's response became God's transforming moment.

Scotty Smiley is from from Pasco, a small city in Washington State. After high school he attended the United States Military Academy in West Point, New York. After four great years, he graduated and moved to Fort Benning, Georgia and attended Infantry Officer Basic Course and Ranger School. Soon after he moved to Fort Lewis, Washington where he led a 45 man Platoon.

In 2005 while leading his Platoon in Mosul, Iraq, Scotty found himself in front of a suicide car bomb. After the man blew himself up, shrapnel blew through Scotty's eyes leaving him blinded and temporarily paralyzed, he woke up in Walter Reed Army Medical Center a week later. Though questioning his faith, Scotty made a decision to forgive and rebuild his life and continue to serve in the Army, becoming the first blind active-duty officer in military history.

The Army Times named Scotty "Soldier of the Year" in 2007 and in 2008 he won an ESPY as the world's Best Outdoor Athlete. After receiving a Master of Business Administration from Duke University, Scotty taught the core course in leadership at West Point and then commanded the Warrior Transition Unit at West Point's Keller Army Medical Center. Scotty is a recipient of the Army's prestigious MacArthur Leadership Award and holds an honorary PhD from Mount Saint Mary College in Newburgh, NY. In 2010, Scotty received a Father of the Year award in New York and in 2011 received the Christopher Award for all he has given and continues to give.

Since then, Scotty attended the Maneuver Captain Career Course in Fort Benning, Georgia, and then moved to Spokane, Washington where he held a position with the Gonzaga University ROTC Department, teaching and mentoring America's future leaders.

After many years of service, Scotty retired from the military in 2015. Over his military career Major (Retired) Smiley received a Bronze Star and Purple Heart; Combat Infantry Badge, Ranger Tab, Airborne Wings and Combat Diver Qualification Badge.

He currently works with the capital markets department at Drexel Hamilton out of New York as an investment banker for corporations and banks around the world.

With a passion for using his story to build hope in this world, Scotty authored Hope Unseen in 2010 and now travels all over the country speaking and sharing his message of perseverance, courage and hope.

He is an avid adventurer and has completed the Coeur d'Alene Iron Man, climbed Mt Rainer, gone skydiving, surfing and is always looking for his next chance to try something new.

Scotty is married to his high school sweetheart, Tiffany and the couple lives in Spokane and are the proud parents of three wonderful children.

For show notes, visit calwalters.me.

Trudy Bourgeois is one of America's leading experts on transformational leadership and a highly regarded leader in the field of leadership and diversity and inclusion. An expert at developing managers and leaders on how to unleash the greatest potential of every employee, Bourgeois is a highly sought-out resource. She is the founder and CEO of the Center for Workforce Excellence and has been leading the organization for nearly two decades.

Dollars and Sense Magazine honored Bourgeois as one of the "Best and Brightest Women Leaders". In her various roles as author, speaker, teacher and researcher, Bourgeois continues to utilize her superb management and interpersonal skills. Known as the "truth teller", Bourgeois has a rare ability to tackle very difficult subjects such as race and bias without triggering negative emotions. She operates from a principle that "everyone has something to learn" on the journey to accepting each other across differences and building workplaces that are truly inclusive.

Trudy has authored four leadership books, HER CORNER OFFICE: A Guide to Help Women Find a Place and a Voice in Corporate America and Her Corner Office (2nd Edition) and THE HYBRID LEADER: Blending the Best of Male and Female Leadership Styles, and has just released her latest book entitled, EQUALITY: Courageous Conversations About Women, Men, and Race To Spark a Diversity and Inclusion Breakthrough available now. She has also written numerous articles and white papers, and she contributes regularly to educational materials for corporations, associations and trade groups. She is a frequent Huffington Post blogger.

Trudy serves on a CEO Roundtable Board in Europe in the Consumer Package Goods industry as an advisor to drive gender equality over the next decade in conjunction with the nonprofit group- LEAD. Trudy is also on the board of advisors of two nonprofit organizations - Women of Color in Pharma and Conscious Capitalism. These organizations are focused on closing the gender and representation gaps. She also serves on the Advisory Board for Conscious Capitalism. Trudy has served as an advisor to the creation of multiple studies produced by CTI including the "Being Black in Corporate America: An Intersectional Exploration" research study.

She is the consultant of record to design the 2020 Executive Leadership Council's Game Changer Conference and advancing Black leaders initiative. In 2016 The Network of Executive Women honored Bourgeois for her tireless efforts in advancing women's leadership in the consumer goods, retail and service industries. She will be married to her husband (Mike) for 40 years this year and is the mother of Adam and MaryEllen. The family embraced Ryan Brence as their son in law in 2017. MaryEllen and Ryan blessed the family on March 8 with the birth of Grace Elizabeth Brence. Trudy resides in Prosper Texas.

During this conversation, we discuss what life was like for her as an elementary school student in Alabama during school integration, how she overcomes self-doubt, the importance of affirmations, how she started the Center for Workforce Excellence, coaching, leadership, how to create a diverse and inclusive team, and much more.