The Josh Bersin Company

Jacqui Canney, ServiceNow CHRO, Demystifies AI Transformation


Listen Later

I’m excited to publish my recent discussion with Jacqui Canney, CHRO of ServiceNow (previously CHRO of Walmart & WPP).

Jacqui describes her career and her vital role as Chief People and AI Enablement Officer at one of the fastest growing enterprise software companies in the world, and also explains her mission to enable AI for more than 3 million of ServiceNow’s customers.

Jacqui also describes how their HR team developed more than 1,000 HR use-cases and later refined these to 27 by building a rubric to evaluate AI opportunities.

This is an inspirational conversation which will help you understand the role of the CHRO in AI transformation and the AI Playbook you can follow in your own company’s journey.

Like this podcast? Rate us on Spotify or Apple or YouTube.

Additional Information

The Pivotal Role Of Chief HR Officer in AI Transformations

CHRO Insights: Understanding The Path to the CHRO

How To Make AI Work For People: ServiceNow AI Playbook

Introducing Galileo for Managers, The Leadership Guru At Your Fingertips

...more
View all episodesView all episodes
Download on the App Store

The Josh Bersin CompanyBy Josh Bersin

  • 4.5
  • 4.5
  • 4.5
  • 4.5
  • 4.5

4.5

50 ratings


More shows like The Josh Bersin Company

View all
The McKinsey Podcast by McKinsey & Company

The McKinsey Podcast

390 Listeners

HBR IdeaCast by Harvard Business Review

HBR IdeaCast

181 Listeners

Gartner ThinkCast by Gartner

Gartner ThinkCast

109 Listeners

Azeem Azhar's Exponential View by Azeem Azhar

Azeem Azhar's Exponential View

610 Listeners

Masters of Scale by WaitWhat

Masters of Scale

3,985 Listeners

Creative Confidence Podcast by IDEO U

Creative Confidence Podcast

128 Listeners

Worklife with Adam Grant by TED

Worklife with Adam Grant

9,150 Listeners

HBS Managing the Future of Work by Harvard Business School

HBS Managing the Future of Work

105 Listeners

Inside the Strategy Room by McKinsey & Company

Inside the Strategy Room

169 Listeners

Digital HR Leaders with David Green by David Green

Digital HR Leaders with David Green

82 Listeners

Coaching Real Leaders by Harvard Business Review / Muriel Wilkins

Coaching Real Leaders

668 Listeners

ACQ2 by Acquired by Ben Gilbert and David Rosenthal

ACQ2 by Acquired

263 Listeners

The So What from BCG by Boston Consulting Group BCG

The So What from BCG

219 Listeners

HBR On Leadership by Harvard Business Review

HBR On Leadership

167 Listeners

Lightcone Podcast by Y Combinator

Lightcone Podcast

22 Listeners