Podcast highlights:
01:46 - Two sides of the connection ladder
03:57 - Have one or two of THESE to be a better communicator
05:13 - Why reach out ahead of time
07:07 - DO rather than SAY
10:58 - The impact of a good intro
14:54 - Why it’s better to be introduced
20:23 - What happens at the bar
22:40 - Less interesting, more interested
24:25 - A framework for good conversation
29:59 - The other side of the ladder
31:45 - A recap
Enhance how you work and live with SuperFastBusiness membership
Download the PDF transcription and 12 Steps For Enhancing Your Communication Skills guide
Transcription:
James: James Schramko here, welcome back to SuperFastBusiness.com. Today we're talking about communication, and for that, I've brought special guest Michael O'Neal from Solohour.com. Welcome, Michael.
Michael: James, thanks for having me, man. I'm very honored to be here.
James: Well, it's great to catch up, and you've been carving a path with your own podcast. You've had over eight million downloads now, and you've been going for about three years. And I know a lot of our audience are podcasters. So if you are running a podcast, or you attend live events, say you're coming to SuperFastBusiness Live for example, or you're going to one of the many events that are on around multiple countries, which I highly recommend, in fact, that's how I met Michael, then this podcast episode is going to help you enhance your communication skills. So I'm looking forward to this, Michael.
Michael: Me too. I don't know how many of your audience are podcasters, but I'm sort of a curmudgeon, I think most people are doing it wrong, so I'm excited to share some of the stuff that I've come up with. I'm just fresh out of going to a conference this weekend in Vegas, and while I was there, I was sort of taking mental notes about how people connect, and I've been on both sides of that.
Which side are you on?
It depends on where you are on the ladder, but sometimes you really want to connect with an influencer, and sometimes people are connecting with you, and you've got to know what to do with that and how to get the most out of an event. So those are two things I'm very passionate about talking about these days.
James: It's interesting how you said the ladder as an understanding of group dynamics. I know of the first phases is the forming, and then the second stage is storming, so people come together as a group, like in that conference foyer, they're doing the registrations and mingling around. Then they go through the storming phase, which is where people work out where they are in the pecking order. And then they go into the norming phase, where everyone knows their place. Then they go into the performing phase, where they can get the most done.
But let's talk about that ladder for a minute.
Michael: I love that.
James: It's not mine, but it's a great concept to understand if you're building any kind of tribe. And as a podcaster, or running events, or attending events, you're intermingling with all these different online tribes, and Facebook groups, and cliques. Where I met you as part of someone else's tribe, so we all figure out where we are in the position.
Now, let's talk about both sides of the ladder. Firstly, on one side of the ladder,