For over 125, Kempinski Hotels have been creating welcoming, luxury, experiences for guests around the world.

Aref Sayegh, General Manager of Kempinski Hotel Cancún, joins me on this episode to talk about the incredible brand reputation that Kempinski has with both employees and guests. Aref is a results-driven leader with proven track record of successfully managing luxury hotels, clubs, and residence operations. Throughout his career, Aref has demonstrated an ability to mentor and develop staff in order to maximize talent and provide service excellence. Prior to working at Kempinski Hotel Cancún, Aref lived and worked in China for five years across Kempinski properties.

During this episode, Aref and I talk about his career journey that led him to work for Kempinski properties, how Kempinski attracts and retains their employees, the Kempinski DNA that contributes to their success, what 5 star service means to him, and so much more.

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