KO Sales Coach

Over the years I’ve seen a lot of salespeople close sales and loose sales. Many times the difference between closing the sale and missing the opportunity comes down to a perceived lack of confidence. I’ll let you in on some powerful secrets top closers know about making sales!

• … sales closing techniques that communicate confidence
• … and assumptive variations you can use to write more orders and get to the top of the leader board!

For Full show notes: KOSalesCoach.Net/direct

If you’re going to succeed in sales it’s important that your intended message is not contradicted by the hidden (or unintended) message behind the words you choose. One place you can really get tripped up is in presenting your product guarantee.

• ... the most effective way to present a product guarantee;
• ... how to avoid phrases that undermine your intended message;
• ... how to use the guarantee to help your customer feel more confident about their purchase;

Full ShowNotes KOSalesCoach.com/10

Would you be surprised to learn that there’s an advantage new salespeople have over those of us who’ve been doing this for awhile?…and it all has to do with what we think we already know.

• …when making assumptions in sales can hurt you;
• … how to stop yourself from jumping to conclusions;
• …and how to putting assumptions away can work to improve your sales.

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Full Show notes:KOSalesCoach.net/forget

If you had to choose one part of the sales process to identify as the most important part what would you choose? Asking for the sale? Overcoming the objection? Discovering the customer’s needs and wants? If I had to select just one as the most important part I would say it’s customer greeting and learning how to make a first impression that’s positive can boost your sales!

• …why the first 45 seconds of your customer interaction is crucial for your sales success;
• … why, when you’re with a customer it’s always “SHOW TIME”;
• …and how to make a first impression that boosts sales.

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For Full Show Notes: KOSalesCoach.net/hello

If you have a closet filled with the exact same outfit and you wear it everyday you are either:

• Steve Jobs,
• From the Future,
• A consumer who buys strictly what you need based on logic.

If, on the other hand, you have a wide variety of styles and colors in your closet you, like the vast majority of other consumers, make your buying decisions based on emotion and what you want.

• …how to find out what your customer wants;
• …how knowing what they want can increase the value of your product and the likelihood they’ll buy it from you.

Show notes: KOSalesCoach.net/wants

Sometimes, it’s not what you say....it’s how you say it. Isn’t that true in sales? I’ve heard too many salespeople, with the best intentions, dig themselves into a hole with a poor choice of words. It’s so important to be thoughtful and purposeful in the way you communicate with your customers

• ...why it’s so important to choose your words carefully;
• ... the hidden meaning behind some common phrases that can land you in hot water;
• ...and 9 Powerful words and phrases you can use to boost your sales.

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Show notes: KOSalesCoach.net/words

Henry Ford said “Whether you think you can or you think you can’t you’re right.” It’s a compelling quote, because it illustrates the power your attitude has over the actions you take and their eventual outcome.

If you’ve ever heard someone say “I knew that guy wasn’t going to buy” or if you’ve said something like that yourself you may have experienced attitude’s influence on behavior first hand.

The good news is a positive attitude works the same way!

• …how your attitude and the attitudes of those around you can impact your behavior;
• … where negative attitudes come from;
• … 5 things you can do if you feel your attitude slipping away.

Full Show Notes: KOSalesCoach.net/attitude

It happens all the time you end up talking to someone other than the person who needs the product and it seems to end with “I’ll talk with them and get back to you.” If only there was a better way to handle that situation…well as you may have guessed, there is!

• …how to more effectively build value when you’re talking to the “middle man;
• …how to uncover emotional hot buttons that have impact;
• …and how to sell more when someone’s calling or shopping for someone else.

Full show notes: KOSalesCoach.net/who

If you had to sit down and list all of the objections you hear from customers in the order you hear them where would you put “it’s too expensive”? If you’re like most of the salespeople I talk with, it would probably be somewhere near the top of the list. It’s a common objection and one many salespeople struggle to overcome.

• …how to understand what “it’s too expensive” really means;
• …why money is rarely the real issue when a customer says “it’s too expensive”;
• …and how top salespeople consistently overcome this common objection.

Full Show notes: KOSalesCoach.net/value

In sales we often hear about the “ART of Conversation” but did you know mastering it has nothing to do with speaking?

• The secret to mastering the “Art of Conversation” and how to…
• …make a stronger connection with customers;
• …gain valuable insight into their needs and wants;
• …and develop the trust they need in you to make the sale.

For Full Show Notes: KOSalesCoach.net/empathy