Supply Chain Now Radio, Episode 99

“Leadership Matters: The Evolving Customer Experience”

Sponsored by The Effective Syndicate

Broadcast Live from Correll Hall at the University of Georgia in Athens, GA

Featuring:

Beau Groover is Founder and President of The Effective Syndicate. He has been working with manufacturing and operations-focused organizations for over 20 years, primarily focused on developing bullet-proof processes and teams that are built to win. Beau has helped organizations save millions of dollars while also improving those companies’ customer experiences and building high-performing teams that continue to drive the business forward. He has developed his approach and strategy over years of working with some of the biggest companies in multiple levels within the organizations, including The Coca-Cola Company, Nordson Corporation, and Westrock (formerly RockTenn). Just prior to launching The Effective Syndicate in 2015, Beau served as the Director of Lean Supply Chain at Serta Simmons Bedding, LLC. Beau also currently serves as an APICS Atlanta Executive Advisory Board member. Connect with Beau Groover on LinkedIn and learn more about The Effective Syndicate here: https://www.theeffectivesyndicate.com/

Scott W. Luton is the founder of Supply Chain Now Radio. He has worked extensively in the end-to-end Supply Chain industry for more than 15 years, appearing in publications such as The Wall Street Journal, Dice and Quality Progress Magazine. Scott currently serves as Executive Vice President of APICS Atlanta and was recently named a 2019 Pro to Know in Supply Chain by Supply & Demand Executive. He founded the 2019 Atlanta Supply Chain Awards and also served on the 2018 Georgia Logistics Summit Executive Committee. He is a certified Lean Six Sigma Green Belt and holds the APICS Certified Supply Chain Professional (CSCP) credential. A Veteran of the United States Air Force, Scott volunteers on the Business Pillar for VETLANTA and serves on the advisory board for the Georgia Manufacturing Alliance. He also serves as an advisor with TalentStream, a leading recruiting & staffing firm based in the Southeast. Connect with Scott Luton on LinkedIn and follow him on Twitter at @ScottWLuton.

Upcoming Events & Resources Mentioned in this Episode

Georgia Manufacturing Alliance: https://www.georgiamanufacturingalliance.com/

2019 AIAG/SCAC Supply Chain & Quality Conference: https://myscma.com/scac-events/2019-supply-chain-quality/

ASCM 2019: https://www.apics.org/annual-conference/about/ascm-2019

Georgia Manufacturing Summit on October 9th: https://www.georgiamanufacturingalliance.com/annual-summit

2019 Atlanta Supply Chain Awards: https://youtu.be/z8QCs8lgyMM?t=1

Follow Supply Chain Now Radio on Twitter: @SCNRadio

SCNR on YouTube: https://tinyurl.com/scnr-youtube

Beau Groover on LinkedIn: https://www.linkedin.com/in/beaugroover/

Scott Luton on LinkedIn: https://www.linkedin.com/in/scottwindonluton/