May 07, 2025

Leadership: Training the Trainer & Empowering Your Team

14 minutes

We trust members of our team in leadership roles to share information and coach the team that reports to them to do their best work, but are we investing in their education too? In this episode, Marty Grunder shares what they do at Grunder Landscaping Co. to coach new leaders and support them as they teach their own teams their skills.

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00:00 - Introduction & Welcome

00:40 - The Importance of Training

01:41 - Vision, Mission, and Core Values

02:44 - Non-Negotiables & Training Framework

03:51 - Why We Train

05:16 - How We Train

06:51 - Steps to Effective Training

10:20 - The Power of Praise

13:51 - Please Share & Subscribe!

Show Notes

Training the Trainer: Marty emphasizes the importance of training the trainers within the organization. He highlights how essential it is for trainers to not only provide skills but also to embody and pass on the company's culture and values. Effective training can lead to improved performance and leadership within the team.

Vision Statement: Marty explains that every training session should start with the company's vision statement. The vision statement reflects the long-term goals and aspirations of the company, serving as the "Super Bowl" or the ultimate achievement everyone is working towards.

Mission Statement: The mission statement details the company's daily operations and how they plan to achieve their vision. Marty underscores the importance of aligning the mission with the company's core activities and ensuring that every team member understands and is committed to this mission.

Core Values: Marty discusses the core values of the company which include quality, leadership, teamwork, and profitability. These values guide the behaviors and decision-making processes within the organization, ensuring that everyone is working towards the same standards and goals.

Non-Negotiables: Marty highlights the eight non-negotiable behaviors that are crucial for the company's success. These include taking initiative, maintaining a positive attitude, effective communication, accountability, having a growth mindset, managing time, upholding professionalism, and expecting continuous improvement. These were established by the team's input and are integral to the company's operations.

How We Train: Marty outlines the methods and mindset for effective training, emphasizing the need for safety, patience, clarity, repetition, and opportunities. Training begins on the first day and is continuous, focusing on developing new leaders. Using videos and standard operating procedures (SOPs) are recommended for clear and effective training.

Why We Train: Training is crucial for creating more leaders, providing growth opportunities for the team, and ensuring that employees can manage responsibilities independently. This fosters a culture of continuous improvement and advancement within the company, ultimately leading to better performance and satisfaction.

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The Grow Show podcast is sponsored by STIHL and brought to you by The Grow Group - a leading coaching and education firm for landscape professionals. Your host is Marty Grunder, president and CEO of The Grow Group and Grunder Landscaping Co., one of the most successful design-build operations of its kind in the Midwest. The Grow Show shares ideas, tips, tactics, and insights that will help you grow your landscaping business.

Resources:

Virtual Sales Bootcamp

Grunder Landscaping Field Trips

The Grow Group

Grunder Landscaping

Marty Grunder LinkedIn

Stihl

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