Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Learning to work well with a difficult team member, a critical lesson for Scrum Masters | Peter Janssens


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Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Peter joined a team, and after a while he found himself not wanting to coach one of the team members. The team member in question was well respected in the team for this technical knowledge, and his “hero” status, but Peter was not able to help him to adapt to the needs for the team. He missed daily meetings on a random basis, and did not accept other ways of working. Over time, Peter and this team member grew apart, and Peter eventually handed the team to another Scrum Master. In this episode, we talk about how to avoid situations like this, and what Peter learned that now helps him deal with even the hardest to coach team members!

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Peter Janssens

Peter built a long career in agile coaching and training, and worked in leadership positions leading a PO team, and recently became CTO in a SAAS product company. Peter loves all conversations on effectiveness of team decisions, but he quickly realized that being responsible is different from being a coach. As a leader there is the challenge of sticking to the same foundations when dealing with delivery pressure.

You can link with Peter Janssens on LinkedIn.

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Scrum Master Toolbox Podcast: Agile storytelling from the trenchesBy Vasco Duarte, Agile Coach, Certified Scrum Master, Certified Product Owner

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