Let's Talk Sales

Let's Talk Sales

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Let's Talk Sales episodes

  • Defining Resilience with Dr. Russell Thackeray

    Happy Monday, Let's Talk Sales listeners! On this week's episode, we bring back Dr. Russell Thackeray. We had Russell on the show back in February 2020 to talk about resilience in sales, and were eager to revisit the topic of resilience after this past year. You can find last year's episode here.

    Russell is the Director of QED, building change competence through increased resilience, reduced burnout, mental adaptability and accountability. As a psychologist, he specializes in evaluation, learning and development. He is also the host of a podcast called Resilience Unravelled.

    Russell is based in Southhampton, U.K. We hope you enjoy our conversation!

    Discussion with Dr. Russell Thackeray

    In this episode, we cover:

    • Defining resilience in 2021, both personal and organizational
    • Applying concepts of resilience to work
    • The idea of “bouncing forward”
    • The costs of productivity
    • Unexpected causes of burnout
    • The value of change, risk-taking, and trusted leadership
    • …And more!

      Featured on this episode:

      • Dr. Russell Thackerkay on LinkedIn
      • Elizabeth Frederick on LinkedIn
      • Russell's Recommendations:
        • Resilience Unravelled Podcast
        • Inside the Mind of a Master Procrastinator by Tim Urban
        • CFS Resource Recommendations:
          • Our original eBook on Being a Grateful Leader. Download our eBook below!
          • Subscribe to our blog!
          • Follow us on Twitter! @CFSPlayBook
          • CFS Video Library
            Sales tips and tools from CFS experts
            Watch Now

            There's still time to sign up for our upcoming webinars!

            Tomorrow we'll be kicking off part 1 of our 3-part series on Creating Growth with DialAmerica! We'll cover strategies for developing adaptable leaders, creating indicators of growth, and facilitating knowledge transfers. Can't make the date? Sign up anyway and we'll send you recordings of the events.

            Then on June 9, we will be partnering with the CEO of Narativ, Jerome Deroy, for a webinar on storytelling, company culture, and more. Narativ trains professionals in the art of storytelling. Sign up for How to Distill Your Company's Secret Sauce today!

            Listen & Subscribe to Let's Talk Sales

            There are TWO WAYS you can listen to this podcast. You can click the play button at the top of this page. Or, you can listen from your mobile device’s podcast player through iTunes, Stitcher, Google Play, or TuneIn.

            If you have sales questions you’d like answered by our experts, submit your questions on social media and tag our Twitter, @cfsplaybook, or email us your questions at [email protected].

            Thank you for listening to Let's Talk Sales! We appreciate your patronage!

            The post Defining Resilience with Dr. Russell Thackeray appeared first on Criteria For Success.

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          • Tackling Burnout with Dr. Marilyn Paul

            Happy Monday, Let's Talk Sales listeners! This week's featured guest is Dr. Marilyn Paul.

            Dr. Paul is an organizational consultant and coach. She is the co-founder and senior consultant of Bridgeway Partners, and is also a best-selling author. With a Ph.D. from the Yale School of Management & M.B.A. from Cornell, Dr. Paul has taught on the faculties of Yale University School of Medicine, the Hebrew University School of Public Health, and Colby College in Waterville, Maine.

            She is based in Berkeley, California. We hope you enjoy our conversation!

            Discussion with Dr. Marilyn Paul

            In this episode, we cover:

            • Recognizing the symptoms and effects of burnout
            • The concept of nourishing time
            • Making the most of downtime through preparation
            • Using gratitude to challenge a productivity mindset
            • The value of coming to a “stop”
            • Tips from Dr. Paul to optimize your time and happiness, like “10 minutes of bliss”:
              • Plan, protect, prepare
              • Begin and end
              • Disconnect to connect
              • Slow down to savor
              • Featured on this episode:

                • Dr. Marilyn Paul on LinkedIn
                • Elizabeth Frederick on LinkedIn
                • Marilyn's Books & Recommendations:
                  • An Oasis in Time: How a Day of Rest Can Save Your Life by Marilyn Paul
                  • It's Hard to Make a Difference When You Can't Find Your Keys by Marilyn Paul
                  • Marilyn's Website
                  • Burnout Solutions by Beth Genly
                  • CFS Resource Recommendations:
                    • Our original eBook on Personal Development
                    • Subscribe to our blog!
                    • Follow us on Twitter! @CFSPlayBook
                    • CFS Video Library
                      Sales tips and tools from CFS experts
                      Watch Now

                      In the next few weeks, CFS will be hosting a variety of webinars with some great partners.

                      On May 18, we'll be kicking off part 1 of our 3-part series on Creating Growth with DialAmerica! We'll cover strategies for developing adaptable leaders, creating indicators of growth, and facilitating knowledge transfers. Can't make the date? Sign up anyway and we'll send you recordings of the events.

                      Next month, on June 9, we will be partnering with the CEO of Narativ, Jerome Deroy, for a webinar on storytelling, company culture, and more. Narativ trains professionals in the art of storytelling. Sign up for How to Distill Your Company's Secret Sauce today!

                      Listen & Subscribe to Let's Talk Sales

                      There are TWO WAYS you can listen to this podcast. You can click the play button at the top of this page. Or, you can listen from your mobile device’s podcast player through iTunes, Stitcher, Google Play, or TuneIn.

                      If you have sales questions you’d like answered by our experts, submit your questions on social media and tag our Twitter, @cfsplaybook, or email us your questions at [email protected].

                      Thank you for listening to Let's Talk Sales! We appreciate your patronage!

                      The post Tackling Burnout with Dr. Marilyn Paul appeared first on Criteria For Success.

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                    • Reestablishing Water Cooler Conversations with Jerome Deroy

                      Happy Monday, Let's Talk Sales listeners! On this week's episode, we bring back Jerome Deroy–our first ever 3-time guest! Check out our previous conversations with him on storytelling here (Ep. 199) and here (Ep. 35).

                      Jerome is the CEO of Narativ, an organization that helps companies engage their clients, staff, and leadership to take action and activate behavioral change. Based in NYC, Jerome also lectures at Parsons New School of Design in New York City on The Art of Storytelling.

                      On Wednesday, June 9th at 3:30pm, we will be partnering with Jerome for a webinar on How to Distill Your Company's Secret Sauce. Participants will walk away with actionable strategies and concepts for collaborative success. Sign up today!

                      Discussion with Jerome Deroy

                      In this episode, we cover:

                      • The value of water cooler conversations
                      • Rebuilding casual conversations in virtual settings
                      • The importance of themed and agenda-less conversations
                      • Intentional, deliberate on-boarding for new hires
                      • How to tell stories and how to receive their value
                      • Strengthening communication after over a year of disconnection
                      • Featured on this episode:

                        • Jerome Deroy on LinkedIn
                        • Elizabeth Frederick on LinkedIn
                        • Jerome's Recommendations:
                          • The Value of the Water Cooler Conversation
                          • Jerome's writing on LinkedIn
                          • Email Jerome at [email protected]!
                          • Powered by Storytelling by Murray Nossel
                          • CFS Resource Recommendations:
                            • Our webinar on Driving Consultative Selling with Problem Solving & Storytelling
                            • Subscribe to our blog!
                            • Follow us on Twitter! @CFSPlayBook
                            • Are you signed up yet for our Creating Growth webinar series? On May 18th, we'll be kicking off part 1 of this 3-part series with DialAmerica. Can't make the date? Sign up anyway and we'll send you recordings of the events.

                              CFS Video Library
                              Sales tips and tools from CFS experts
                              Watch Now
                              Listen & Subscribe to Let's Talk Sales

                              There are TWO WAYS you can listen to this podcast. You can click the play button at the top of this page. Or, you can listen from your mobile device’s podcast player through iTunes, Stitcher, Google Play, or TuneIn.

                              If you have sales questions you’d like answered by our experts, submit your questions on social media and tag our Twitter, @cfsplaybook, or email us your questions at [email protected].

                              Thank you for listening to Let's Talk Sales! We appreciate your patronage!

                              The post Reestablishing Water Cooler Conversations with Jerome Deroy appeared first on Criteria For Success.

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                            • Aligning Expectations and Reality with Dr. Lynette Reed

                              Happy Monday, Let's Talk Sales listeners! On this week's episode, I chat with author and educator, Dr. Lynette Reed.

                              Dr. Reed is the founder of Where Expectations Meet Reality, helping people and organizations feel more connected to the world around them and the relationships that are most important to them. She’s also the co-founder and board member of the Institute for Soul-Centered Leadership at Seton Cove, and hosts the podcast 5 Minutes with Dr. Lynette Reed.

                              Dr. Reed is based near Austin, Texas. We hope you enjoy our conversation!

                              Discussion with Dr. Lynette Reed

                              In this episode, we cover:

                              • Merging spirituality with a corporate culture
                              • Individual perceptions versus group thinking
                              • Her 3-Part Behavior Model to strengthen relationships
                              • How to identify and avoid fractures in relationships
                              • Using language to ‘anchor' yourself
                              • How our complex world shows up in business
                              • …And more!

                                CFS Video Library
                                Sales tips and tools from CFS experts
                                Watch Now

                                Featured on this episode:

                                • Dr. Lynette Reed on LinkedIn
                                • Elizabeth Frederick on LinkedIn
                                • Dr. Reed's Recommendations:
                                  • Man's Search for Meaning by Viktor Frankl
                                  • Otto Scharmer's “The Blind Spot of Leadership”
                                  • Who Moved My Cheese? by Spencer Johnson, M.D.
                                  • CFS Resource Recommendations:
                                    • Our original eBook on creating a Learning Culture within an organization
                                    • Our CFS Video Library with DIY sales tips and tools
                                    • Subscribe to our blog!
                                    • Follow us on Twitter! @CFSPlayBook
                                    • Sales & Marketing Alignment
                                      3 Critical Areas Where Collaboration is Essential
                                      Download Now
                                      Listen & Subscribe to Let's Talk Sales

                                      There are TWO WAYS you can listen to this podcast. You can click the play button at the top of this page. Or, you can listen from your mobile device’s podcast player through iTunes, Stitcher, Google Play, or TuneIn.

                                      If you have sales questions you’d like answered by our experts, submit your questions on social media and tag our Twitter, @cfsplaybook, or email us your questions at [email protected].

                                      Thank you for listening to Let's Talk Sales! We appreciate your patronage!

                                      The post Aligning Expectations and Reality with Dr. Lynette Reed appeared first on Criteria For Success.

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                                    • Finding Your Noble Purpose with Lisa Earle McLeod

                                      Happy episode 300, Let's Talk Sales listeners! To celebrate this exciting milestone, we have on Lisa Earle McLeod of McLeod & More to discuss finding your noble purpose.

                                      Lisa is an advisor, consultant, and speaker who works with senior executives and sales teams around the world. She is the author of five bestselling books and a sought after speaker known for her authenticity and humor. Lisa’s work has been featured in Forbes, Fortune and The New York Times.

                                      We hope you enjoy our conversation!

                                      Discussion with Lisa Earle McLeod

                                      In this episode, Lisa and I cover:

                                      • What is a “noble purpose”?
                                      • The benefits of identifying a purpose, including:
                                        • Alignment
                                        • Revenue growth
                                        • Joy and positivity
                                        • The impact on customer relations
                                        • Framing your business's beliefs
                                        • The value of making a difference
                                        • Featured on this episode:

                                          • Lisa Earle McLeod on LinkedIn
                                          • Elizabeth Frederick on LinkedIn
                                          • Lisa's Recommendations:
                                            • Selling with a Noble Purpose by Lisa Earle McLeod
                                            • Leading with a Noble Purpose by Lisa Earle McLeod
                                            • LinkedIn Learning: Selling with Empathy during Uncertain Times
                                            • CFS Resource Recommendations:
                                              • Our original eBook on Being a Grateful Leader
                                              • Subscribe to our blog!
                                              • Follow us on Twitter! @CFSPlayBook
                                              • CFS Video Library
                                                Sales tips and tools from CFS experts
                                                Watch Now

                                                Have you registered for our upcoming webinars on Creating Growth? In this unique three-part series, CFS partners with DialAmerica to discuss executing strategies that keep our futures in focus. With one registration, you will get access to all 3 webinars. Sign up today!

                                                Listen & Subscribe to Let's Talk Sales

                                                There are TWO WAYS you can listen to this podcast. You can click the play button at the top of this page. Or, you can listen from your mobile device’s podcast player through iTunes, Stitcher, Google Play, or TuneIn.

                                                If you have sales questions you’d like answered by our experts, submit your questions on social media and tag our Twitter, @cfsplaybook, or email us your questions at [email protected].

                                                Thank you for listening to Let's Talk Sales! We appreciate your patronage!

                                                The post Finding Your Noble Purpose with Lisa Earle McLeod appeared first on Criteria For Success.

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                                              • Leadership vs. Management with Charles Bernard

                                                Happy Monday, Let's Talk Sales listeners! On this week's episode, we brought back CFS Founder and CEO Charles Bernard.

                                                Charles has over 20 years of experience in direct sales, sales management, recruiting and training. He founded Criteria for Success back in 2004, and has since trained thousands of CEOs, Sales Managers, and Salespeople on the art of business, relationships, growing revenue, and overcoming challenges. Charles is also an accomplished Sales Keynote Speaker, and is currently writing his new book “Enabling Buying in a World of Selling”.

                                                After you hear this episode, be sure to register for our upcoming webinar series on Creating Growth as a leader. For this series, Charles will be joined by the Chief Marketing Officer of DialAmerica, John Redinger. With one registration, you will get access to all 3 webinars. Sign up today!

                                                We hope you enjoy our discussion!

                                                Discussion with Charles Bernard

                                                In this episode, Charles and I cover:

                                                • Thinking from a buyer's experience and perspective
                                                • Distinguishing leadership from management
                                                • The nuances of leadership
                                                • The concept of a Sales Growth Team and shared accountability
                                                • Coaching as a leadership principle
                                                • The idea of “Knowledge Transfer” and why it should be encouraged
                                                • The value of openness, discovery, and asking questions
                                                • Featured on this episode:

                                                  • Charles Bernard on LinkedIn
                                                  • Elizabeth Frederick on LinkedIn
                                                  • Charles's Recommendations:
                                                    • Paradigms: The Business of Discovering the Future by Joel Arthur Barker (book)
                                                    • The Importance of Paradigms in the 21st Century by Joel Barker (video)
                                                    • Leadership and Leadership Development: An Ontological Approach by Michael C. Jensen (Research Summary)
                                                    • Never Split the Difference: Negotiating as if Your Life Depended On It by Chris Voss and Tahl Raz
                                                    • CFS Resource Recommendations:
                                                      • CFS Video Library: Micromanagement & Operating States
                                                        • Part 1: What is an Operating State?
                                                        • Part 2: Utilizing Operating States for Effective Leadership
                                                        • Subscribe to our blog!
                                                        • Follow us on Twitter! @CFSPlayBook
                                                        • CFS Video Library
                                                          Sales tips and tools from CFS experts
                                                          Watch Now
                                                          Listen & Subscribe to Let's Talk Sales

                                                          There are TWO WAYS you can listen to this podcast. You can click the play button at the top of this page. Or, you can listen from your mobile device’s podcast player through iTunes, Stitcher, Google Play, or TuneIn.

                                                          If you have sales questions you’d like answered by our experts, submit your questions on social media and tag our Twitter, @cfsplaybook, or email us your questions at [email protected].

                                                          Thank you for listening to Let's Talk Sales! We appreciate your patronage!

                                                          The post Leadership vs. Management with Charles Bernard appeared first on Criteria For Success.

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                                                        • The Value of Training with David Daniel

                                                          Happy Monday, Let's Talk Sales listeners! Our guest this week is David Daniel.

                                                          David is the Founder and Leadership Coach at Fully Integrated Leadership, providing high performance training and coaching for leaders. With a background in nonprofit work, David worked for the Nature Conservancy in development for over 10 years. Over the span of his career, he raised half a billion dollars.

                                                          David is based in Brunswick, Maine. We hope you enjoy our conversation!

                                                          Interview with David Daniel

                                                          In this episode, David and I discuss:

                                                          • Training the body, mind, and spirit
                                                          • Living with intention
                                                          • Accepting ideas of failures and lifelong learning
                                                          • The concept of VUCA:
                                                            • Volatility
                                                            • Uncertainty
                                                            • Complexity
                                                            • Ambiguity
                                                            • Mindfulness practices for leadership
                                                            • Retraining the brain for greater neural plasticity
                                                            • Featured on this episode:

                                                              • Ways to connect with David Daniel
                                                                • Email him at [email protected]
                                                                • His website at fullyintegratedleadership.com
                                                                • Elizabeth Frederick on LinkedIn
                                                                • David's Recommendations:
                                                                  • Immunity to Change by Robert Kegan and Lisa Laskow Lahey
                                                                  • Action Inquiry by William R. Tobert
                                                                  • The Fifth Discipline by Peter Senge
                                                                  • The Case Against Reality by Donald Hoffman
                                                                  • Fully Integrated Leadership Podcast
                                                                  • CFS Resource Recommendations:
                                                                    • 7 Ways to Use Change as an Opportunity
                                                                    • Subscribe to our blog!
                                                                    • Follow us on Twitter! @CFSPlayBook
                                                                    • CFS Video Library
                                                                      Sales tips and tools from CFS experts
                                                                      Watch Now
                                                                      Listen & Subscribe to Let's Talk Sales

                                                                      There are TWO WAYS you can listen to this podcast. You can click the play button at the top of this page. Or, you can listen from your mobile device’s podcast player through iTunes, Stitcher, Google Play, or TuneIn.

                                                                      If you have sales questions you’d like answered by our experts, submit your questions on social media and tag our Twitter, @cfsplaybook, or email us your questions at [email protected].

                                                                      Thank you for listening to Let's Talk Sales! We appreciate your patronage!

                                                                      The post The Value of Training with David Daniel appeared first on Criteria For Success.

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                                                                    • Utilizing Data with John Redinger

                                                                      Happy Monday, Let's Talk Sales listeners! Our guest this week is John Redinger.

                                                                      John is the Chief Marketing Officer at DialAmerica, a teleservices company that provides B2B and B2C customer engagement services across multiple industries. With over 36 years of experience at DialAmerica, he has held many sales and leadership roles.

                                                                      John is based in New Jersey and is a long time friend of CFS. Next month, we will be partnering with him for a leadership webinar series on creating growth. Check out the event page for more information! When you sign up for the first event, you will be given access to all three parts of the series.

                                                                      We hope you enjoy this discussion!

                                                                      Interview with John Redinger

                                                                      In this episode, John and I cover:

                                                                      • Utilizing data and analytics
                                                                      • Embracing the different personalities, expertise, and strengths of your team
                                                                      • How to find good leads and keep them
                                                                      • The importance of alignment within an organization
                                                                      • The value of strong customer service
                                                                      • Matching changing markets
                                                                      • Future of outreach and sales
                                                                      • Featured on this episode:

                                                                        • John Redinger on LinkedIn
                                                                        • Elizabeth Frederick on LinkedIn
                                                                        • John's Recommendations:
                                                                          • DialAmerica Learning Center
                                                                          • CFS Resource Recommendations:
                                                                            • The Ultimate Guide to Setting & Achieving Sales Goals
                                                                            • Sell More Using Personality Types
                                                                            • Subscribe to our blog!
                                                                            • Follow us on Twitter! @CFSPlayBook
                                                                            • CFS Video Library
                                                                              Sales tips and tools from CFS experts
                                                                              Watch Now
                                                                              Listen & Subscribe to Let's Talk Sales

                                                                              There are TWO WAYS you can listen to this podcast. You can click the play button at the top of this page. Or, you can listen from your mobile device’s podcast player through iTunes, Stitcher, Google Play, or TuneIn.

                                                                              If you have sales questions you’d like answered by our experts, submit your questions on social media and tag our Twitter, @cfsplaybook, or email us your questions at [email protected].

                                                                              Thank you for listening to Let's Talk Sales! We appreciate your patronage!

                                                                              The post Utilizing Data with John Redinger appeared first on Criteria For Success.

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                                                                            • Engaging Your Audiences with Michelle Benvenisti

                                                                              Happy Monday, Let's Talk Sales listeners! This week's episode features a long time friend of CFS, Michelle Benvenisti.

                                                                              At the time of this recording, Michelle was the Senior Director of Learning and Development at WebMD. Currently, she works for SiriusXM in the same area. She's also worked in the training and developing spheres for AT&T and ESPN. An expert in corporate training, Michelle is also a volunteer for Strive International, where she offers training to at-risk populations on their journey to sustainable employment.

                                                                              We recorded this discussion a few months back and hope you enjoy our conversation!

                                                                              Interview with Michelle Benvenisti

                                                                              In this episode, Michelle and I discuss:

                                                                              • Keeping audiences engaged
                                                                              • Meeting your clients where they are
                                                                              • Prioritizing the attention of others, especially virtually
                                                                              • The concept of “Tell and Show”
                                                                              • The value of storytelling
                                                                              • Communicating clearly, concisely, and with value
                                                                              • Sales & Marketing Alignment
                                                                                3 Critical Areas Where Collaboration is Essential
                                                                                Download Now

                                                                                Featured on this episode:

                                                                                • Michelle Benvenisti on LinkedIn
                                                                                • Elizabeth Frederick on LinkedIn
                                                                                • CFS Resource Recommendations:
                                                                                  • Our original eBook on The Ultimate Guide to Sales Management
                                                                                  • Subscribe to our blog and newsletters!
                                                                                  • Follow us on Twitter! @CFSPlayBook
                                                                                  • CFS Video Library
                                                                                    Sales tips and tools from CFS experts
                                                                                    Watch Now
                                                                                    Listen & Subscribe to Let's Talk Sales

                                                                                    There are TWO WAYS you can listen to this podcast. You can click the play button at the top of this page. Or, you can listen from your mobile device’s podcast player through iTunes, Stitcher, Google Play, or TuneIn.

                                                                                    If you have sales questions you’d like answered by our experts, submit your questions on social media and tag our Twitter, @cfsplaybook, or email us your questions at [email protected].

                                                                                    Thank you for listening to Let's Talk Sales! We appreciate your patronage!

                                                                                    The post Engaging Your Audiences with Michelle Benvenisti appeared first on Criteria For Success.

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                                                                                  • Building Sales Processes with Adam Springer

                                                                                    Happy Monday, Let's Talk Sales listeners! Today's guest is Adam Springer.

                                                                                    Adam is the founder and CEO of StartupSales, an organization that helps startups develop the sales processes and strategies they need to get their ARR above the $1 million mark. Based in Tel Aviv, he is also the co-host and mentor at the StartupSales Club, a monthly workshop for founders and sales leaders.

                                                                                    We recorded this episode a few months back and we hope you enjoy our conversation!

                                                                                    Interview with Adam Springer

                                                                                    In this episode, I talk with Adam about:

                                                                                    • Establishing strong foundations
                                                                                    • Defining scalable solutions
                                                                                    • Salespeople as problem-solvers
                                                                                    • Identifying challenges to empower your buyers
                                                                                    • The importance of documenting processes and sales playbooks
                                                                                    • Featured on this episode:

                                                                                      • Adam Springer on LinkedIn
                                                                                      • Elizabeth Frederick on LinkedIn
                                                                                      • Adam's Resource Recommendations:
                                                                                        • StartUp Sales Podcast
                                                                                        • Endurance by Scott Kelly
                                                                                        • Spaceman by Mike Massimino
                                                                                        • CFS Resource Recommendations:
                                                                                          • Our original eBook on Advisors, Coaches, & Mentors
                                                                                          • Subscribe to our blog and newsletters!
                                                                                          • Follow us on Twitter! @CFSPlayBook
                                                                                          • CFS Video Library
                                                                                            Sales tips and tools from CFS experts
                                                                                            Watch Now
                                                                                            Listen & Subscribe to Let's Talk Sales

                                                                                            There are TWO WAYS you can listen to this podcast. You can click the play button at the top of this page. Or, you can listen from your mobile device’s podcast player through iTunes, Stitcher, Google Play, or TuneIn.

                                                                                            If you have sales questions you’d like answered by our experts, submit your questions on social media and tag our Twitter, @cfsplaybook, or email us your questions at [email protected].

                                                                                            Thank you for listening to Let's Talk Sales! We appreciate your patronage!

                                                                                            The post Building Sales Processes with Adam Springer appeared first on Criteria For Success.

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                                                                                          About Let's Talk Sales

                                                                                          From the publisher's feed

                                                                                          This is the podcast for anyone who’s interested in growing sales! We interview business leaders, authors, and coaches who share their best practices for sales leadership.