As modern supply chains grow more complex, shippers are under increasing pressure to move beyond spreadsheets, emails, and manual decision-making. For Trove Brands, rapid expansion across multiple product lines created new challenges in parcel, LTL, truckload, and international shipping. Keeping up with customer expectations and rising order volumes required better automation, cleaner data, and greater visibility across every mode. 

In this episode of Supply Chain Now, host Scott Luton speaks with Tanner Dastrup, Director of Logistics at Trove Brands, and Shannon Vaillancourt, CEO of RateLinx. They break down how Trove replaced outdated workflows with automated rate shopping, digital truckload auctions, integrated freight audit tools, and real-time container tracking. By connecting these capabilities directly to their ERP systems, Trove reduced manual work, improved accuracy, and provided teams and customers with more reliable information.

Together, Scott, Tanner, and Shannon explore the broader shifts shaping transportation today, from the value of unified data to the cost of inconsistent carrier selection and manual settlement. Their discussion shows how flexible technology can streamline warehouse and 3PL workflows, strengthen customer experience, and help growing shippers scale with confidence.

Jump into the conversation:

(00:00) Intro

(00:34) Meet the panel

(02:34) Trove Brands overview

(06:29) Shipping operations and challenges

(12:17) Automation and integration

(17:48) Data and integration hurdles

(25:30) Streamlining sales with real-time quotes

(26:47) Challenges in B2B LTL shipments

(29:21) Operational inefficiencies in warehouse and 3PL workflows

(34:22) Improving international shipping visibility

(42:20) Choosing the right TMS solution

Additional Links & Resources:

• Learn more about RateLinx: https://www.ratelinx.com/
• Connect with Shannon Vaillancourt: https://www.linkedin.com/in/shannon-vaillancourt/
• Learn more about Trove Brands: https://trovebrands.com
• Connect with Tanner Dastrup: https://www.linkedin.com/in/tanner-dastrup-1a4677165/
• Read why ShipLinx TMS was the best fit for A&A Global: https://www.ratelinx.com/use-cases/integrated-automated-in-control-shiplinx-tms-freight-audit-transforms-aa-global-shipping-operations/
• Check out our previous episode with RateLinx and A&A Global: https://www.youtube.com/watch?v=D4d7dhNr8tQ
• Learn more about our hosts: https://supplychainnow.com/about 
• Learn more about Supply Chain Now: https://supplychainnow.com 
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  
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This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/logistics-challenges-time-block-tackle-win-1513