Terri Moyers, PhD is a Professor in the Psychology Department at the University of New Mexico. Her research has focused on the active ingredients of empirically supported interventions for substance use treatments, particularly motivational interviewing. She also has an active line of research investigating therapist characteristics that support more favorable client outcomes. Dr. Moyers has more than 30 peer-reviewed papers in these areas, and has been a keynote speaker and workshop teacher in 11 countries.

William R. (Bill) Miller, PhD is Emeritus Distinguished Professor of Psychology and Psychiatry at the University of New Mexico. Fundamentally interested in the psychology of change, he has published 65 books for public and professional audiences including texts on the method of motivational interviewing that he first described in 1983.

Together, they are the authors of Effective Psychotherapists: Clinical Skills that Improve Client Outcomes

In this episode, Bruce talks with Terri and Bill about empathy as one of the eight skills that they have identified in their book as important for successful therapists. They discuss different understandings of empathy and how it relates to motivational interviewing. They also address the questions of whether empathy is an inherent trait or an acquired skill, whether it can lead to burnout, and the differences between empathy and compassion.

The intro and outro music is the Borromeo String Quartet performing Beethoven's "String Quartet No. 3 in D Major"

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Helene Nissen-Lie is a professor of clinical psychology at the University of Oslo and a practicing psychologist. She participates in a number of research projects in Norway as well as internationally, including collaborations with the University of Sheffield and the University of Chicago. She has published over 50 papers and articles, and her research interests include therapist effects, the therapeutic alliance, mechanisms of change in psychotherapy, and outcomes research, among many others.

In this episode, Bruce talks to Helene about her research and her surprising finding that therapists who expressed more professional self-doubt, which they both agree may be better thought of as "professional humility" end up with better outcomes for their clients. They also talk about some of the applications of measurement-based care and the differences between the Norwegian and American systems of mental-health care.

The intro and outro music is the Borromeo String Quartet performing Beethoven's "String Quartet No. 3 in D Major"

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Robbie Babins-Wagner, PhD has contributed to the mental health field as a clinician, researcher, teacher, and manager. She is CEO of the Calgary Counseling Center, widely recognized as a leading institution in accessible, evidence-based, community mental health care. She is also an adjunct professor in the Faculty of Social Work at the University of Calgary, and serves on the board of directors for PolicyWise. She has conducted leading research on Counseling Outcomes, Social Finance, and Social Innovation, and has received several awards, including the University of Calgary Alumni Achievement Award and the 2017 Grant MacEwan Lifetime Achievement Award.

In this episode, Bruce talks to Robbie about her experience directing the Calgary Counseling Center, specifically about her decision to make Measurement-Based Care mandatory for all clinicians employed at the center and the exciting results that are emerging from their efforts to track client outcomes.

Learn more about the Calgary Counseling Center at https://calgarycounselling.com/

Papers referenced:

Goldberg, S. B., Babins-Wagner, R., Rousmaniere, T., Berzins, S., Hoyt, W. T., Whipple, J. L., Miller, S. D., & Wampold, B. E. (2016). Creating a climate for therapist improvement: A case study of an agency focused on outcomes and deliberate practice. Psychotherapy, 53(3), 367-375. https://doi.org/http://dx.doi.org/10.1037/pst0000060

The intro and outro music is the Borromeo String Quartet performing Beethoven's "String Quartet No. 3 in D Major"

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Sponsored By CarePaths EHR and Measurement Based Care

George Silberschatz, PhD is a licensed psychologist in San Francisco and has been practicing, teaching, and doing research on psychotherapy for over 40 years. He is a clinical professor in the department of psychiatry at University of California San Francisco School of Medicine, a past president of the North American chapter of the Society for Psychotherapy Research, and a past president of the International Society for Psychotherapy Research. He advocates for grounding practice in scientific evidence, as well as grounding research in clinical reality.

In this episode, Bruce and George talk about the divide between researchers and practitioners of psychotherapy and what the two groups can do to help one another. They also discuss the importance of case formulation, and why flexibility is one of the most important characteristics a therapist can have.

Learn more about George and his work at https://georgesilberschatz.com/

The intro and outro music is the Borromeo String Quartet performing Beethoven's "String Quartet No. 3 in D Major" www.makingtherapybetter.com

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Dr. Jesse Owen is a Professor in the Counseling Psychology Department at the University of Denver. He is a licensed psychologist with clinical specializations including couple and family therapy and multicultural therapy. He holds various positions including lead psychologist at Lifelong, Inc; Research Director for CelestHealth; Senior Research Advisor for SonderMind; Editor for Psychotherapy. He has co-authored three books: Mindfulness-based practices in therapy: A cultural humility approach; Therapists’ cultural humility; and Research design in counseling. He also has over 180 publications/book chapters. His research focuses on process and outcomes of psychotherapy with a focus on therapist expertise and multicultural orientation. His research has been supported by foundations, federal agencies, and private companies (e.g., John Templeton Foundation, NIMH, DHHS-ACF, and SonderMind).

In this episode, Bruce and Jesse talk about the Multicultural Orientation to therapy framework, the challenges that minority populations face in accessing quality mental healthcare, and some things therapists can do to better serve a diverse body of clients.

Read about Jesse’s work at the University of Denver and the Society for Psychotherapy

Learn about MCO at: https://www.multiculturalorientation.com/

The intro and outro music is the Borromeo String Quartet performing Beethoven's "String Quartet No. 3 in D Major"

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Michael Barkham, Ph.D., is a Professor of Clinical Psychology at the University of Sheffield, UK. He has spent the past 35 years promoting the measurement of psychological therapies in routine practice and the paradigm of practice-based evidence as a complement to trials-based methodologies. His research has also focused on the contribution of therapists as well as securing evidence supporting various models of psychological therapy. Most recently, with Wolfgang Lutz and Louis Castonguay, he was editor of the 7th edition of Bergin and Garfield’s Handbook of Psychotherapy and Behavior Change (2021) and the recipient of the 2019 Society for Psychotherapy Research (SPR) Senior Distinguished Research Career Award.

Dr Jaime Delgadillo is a professor of clinical psychology at the University of Sheffield, and director of psychological therapies research at RDaSH NHS Foundation Trust. He has twenty years of clinical experience and has published over 90 scientific papers and book chapters in the field of mental health. He has been a principal investigator in clinical trials of psychotherapy and digital health interventions, supporting people with problems such as depression, anxiety, addictions, and occupational burnout. He is a member of the international Society for Psychotherapy Research and an associate editor of the society’s journal, Psychotherapy Research.

In this episode, Bruce talks with Michael and Jaime about their work with the IAPT (Increased Access to Psychological Treatment) program in the UK and the benefits as well as some of the problems associated with a “stepped care” model of treatment.

Michael and Jaime on the University of Sheffield website

Michael Barkham on twitter: https://twitter.com/mjbarkham

Learn more about IAPT at https://www.england.nhs.uk/mental-health/adults/iapt/

The intro and outro music is the Borromeo String Quartet performing Beethoven's "String Quartet No. 3 in D Major"

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Scott D. Miller, PhD is the founder of the International Center for Clinical Excellence, a consortium of clinicians, researchers, and educators dedicated to promoting excellence in behavioral health. He conducts workshops and training in the United States and abroad, helping hundreds of agencies and organizations, both public and private, to achieve superior results. He has written numerous books and articles, including Better Results: Using Deliberate Practice to Improve Therapeutic Effectiveness.

In this episode, Bruce talks with Scott about his experience using client feedback to improve his own practice, and why Deliberate Practice is so important if we want to get better as therapists

Learn more about Scott’s work at https://www.scottdmiller.com/

The intro and outro music is the Borromeo String Quartet performing Beethoven's "String Quartet No. 3 in D Major"

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John Norcross is Distinguished Professor and chair of psychology at the University of Scranton and Clinical Professor of Psychiatry at SUNY Upstate Medical University. He also maintains a part-time practice as a clinical psychologist. He is the author of Changeology and co-author of Changing for Good. Professor Norcross has served as president of the American Psychological Association Division of Psychotherapy, the Society of Clinical Psychology, and the Society for the Exploration of Psychotherapy Integration. He has received many awards, including the APA’s Distinguished Lifetime Contributions to Education & Training Award. Some of his most significant contributions to the field have been in the areas of the transtheoretical model of change and empirically supported psychotherapy relationships.

n the first episode of the Making Therapy Better Podcast, Bruce and John talk about the future of mental health care, the need to increase access to mental health services, and the value of interventions outside of traditional psychotherapy such as support groups and digital therapeutics.

You can learn more about John at https://www.changeologybook.com/dr-john-norcross/

John is also on twitter, Wikipedia, and at the University of Scranton

The intro and outro music is the Borromeo String Quartet performing Beethoven's "String Quartet No. 3 in D Major"

www.makingtherapybetter.com

Sponsored By CarePaths EHR and Measurement Based Care