In this episode of the Ridiculously Amazing Insurance Agent podcast, host Kelly Donahue-Piro brings you a mashup of her 3-minute videos where she discusses using goals to get your team back on track, the issues with working below your pay grade and more all about how to run your agency. 

Episode Highlights:

• Kelly shares a couple of tips on how to to get your team back on track with goals. (2:06)
• Kelly mentions the whole Performance Pack that could be helpful if you're struggling to set goals. (2:48)
• Kelly shares a video on how to succeed. (5:20)
• Kelly mentions the two different types of people that run agencies’ sales and service. (5:55)
• Kelly shares a controversial topic about working below your pay grade. (11:07)
• Kelly shares the idea of being too nice, as a leader. (15:42)
• Kelly talks about setting boundaries to protect the interest of the business and the team. (19:10)

Key Quotes:

• “As the leader, it's your job to put fire and gasoline into those goals. And I know that that's not always easy, you've got a lot of things on your plate. But what could be more important than your agency hitting those goals and for you to take a little bit of time to make sure that they're on track.” - Kelly Donahue-Piro
• “I think that we all need to figure out we’re two different people but all the extra time wasted is ridiculous. Producers don't walk on water and they need to do their part and account managers can't be behind the eight balls all the time, they need to do their part. But when we're throwing each other under the bus, nobody's winning.” - Kelly Donahue-Piro
• Agency owners, if you're plugging every hole, you're not doing yourself any justice either, you need to be working within your paygrade to lead a business to success.” - Kelly Donahue-Piro

Resources Mentioned:

• Kelly Donahue-Piro LinkedIn
• Agency Performance Partners