Managing Dental Drama

The Managing Dental Drama Studio has some very special guests. Dr. Kuba’s girls and one of Bethany’s girls enter the management conversation. As a life practice, Bethany and Dr. Kuba discuss dental “drama” with their kids and give them the opportunity to think critically about real-life problems. In this episode, listeners will enjoy these ten- and nine-year-old kids' simple, straightforward, and practical suggestions. The refreshing perspective provides new insights into management and a strategy for training kids in critical thinking. In this episode, the kids are asked about an underperforming front desk team, addressing underperformance, and how to balance production with an associate. 

Previous Episodes Worth Revisiting 

How to Help Your Team Bear Fruit

Don’t miss our announcement episode!
SPECIAL ANNOUNCEMENTS – DON’T MISS

Don't Forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG
Managing Dental Drama Membership Club Sign Up

See Dr. Kuba and Bethany LIVE in their upcoming workshop at SPRIG Live
Sprig Live 2022

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

In this episode, Bethany provides practice owners with tools to utilize during a practice slow season. She focuses on two aspects of the practice – controlling no-shows and cancellations and also filling the schedule. When was the last time you checked in on your confirmation protocol? Have you ever thought about grading your patients and adjusting their confirmations accordingly? Learn more about these strategies as well as schedule-filling strategies in this episode! 

Previous Episodes Worth Revisiting 

10 Marketing Minutes
Low Cost Marketing Strategies

Don’t miss our announcement episode!
SPECIAL ANNOUNCEMENTS – DON’T MISS

Don't Forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG
Managing Dental Drama Membership Club Sign Up

See Dr. Kuba and Bethany LIVE in their upcoming workshop at SPRIG Live
Sprig Live 2022

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

What to Do With Staff When the Schedule is Slow 

Show notes: September can be slow in the dental field. In fact, many practice owners refer to it as “Suck-tember.” In this episode, Dr. Kuba and Bethany discuss the September slowdown in her practice. Should a practice owner send employees home? Dr. Kuba and Bethany discuss how and when she decides to send employees home. As practice owners, it is important to have a slow-time game plan to ensure that the practice bounces back quickly. 

Previous Episodes Worth Revisiting:
Staff and Supply Costs Up, Profits Down

Don’t miss our announcement episode!
SPECIAL ANNOUNCEMENTS – DON’T MISS

Don't Forget!
Enter “High Five” on one of these platforms (enter FB link, Instagram links) for your chance to win a gift worth over $1200!
Managing Dental Drama FB
Managing Dental Drama IG
Managing Dental Drama Membership Club Sign Up

See Dr. Kuba and Bethany LIVE in their upcoming workshop at SPRIG Live
Sprig Live 2022

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

In this episode, Bethany tackles a critical category for all dental practice owners – overhead expenses. She discusses the goal percentage for each of the following categories and also shares ideas for how to cut expenses in each. Finally, she encourages each practice owner to build a team of people who can help manage expenses and increase profitability. 

• Rent 5-7%
• Staff Salaries 22-25% 
• Lab 6-8%
• Dental Supplies 5-7%
• Office Supplies 1-2%
• Miscellaneous 4-5% 

Previous Episodes Worth Revisiting: 

• Low-Cost Marketing Strategies 
• Staff and Supply Costs Up, Profits Down 

Don’t miss our announcement episode!
SPECIAL ANNOUNCEMENTS – DON’T MISS

Don't Forget!
Enter “High Five” on one of these platforms (enter FB link, Instagram links) for your chance to win a gift worth over $1200!
Managing Dental Drama FB
Managing Dental Drama IG
Managing Dental Drama Membership Club Sign Up

See Dr. Kuba and Bethany LIVE in their upcoming workshop at SPRIG Live
Sprig Live 2022

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

 Join Dr. Kuba and Bethany as they listen to the advice provided by Dr. Davis who offers advice on performance reviews. In this episode, they work to get into the nitty gritty of performance reviews as they discuss how often they should occur, what questions to ask, and how consistency matters. 

Previous Episodes Worth Revisiting:
Management Tool Kit: Office Policy Manual and Performance Reviews
Personalities on Parade

Don’t miss our announcement episode!
SPECIAL ANNOUNCEMENTS – DON’T MISS

Also, Enter “High Five” on one of these platforms (enter FB link, Instagram links) for your chance to win a gift worth over $1200!
Managing Dental Drama FB
Managing Dental Drama IG
Managing Dental Drama Membership Club Sign Up

See Dr. Kuba and Bethany LIVE in their upcoming workshop at SPRIG Live
Sprig Live 2022

Dr. Kuba and Bethany have been storing up questions from our listeners around the world and are using this anniversary episode to answer all of your burning questions. Celebrate with them as they answer questions like, “Where is your studio?”, “When do you have time to podcast?”, “What is the thumping noise?”, and many other fun questions! 

Bethany’s Favorite Episode of Season One:
Discovering your WHY and then Practicing Happy!

Dr. Kuba’s Favorite Episode of Season One
How to Help Your Team Bear Fruit

Don’t miss our announcement episode!
SPECIAL ANNOUNCEMENTS – DON’T MISS

Also, Enter “High Five” on one of these platforms (enter FB link, Instagram links) for your chance to win a gift worth over $1200! 
Managing Dental Drama FB
Managing Dental Drama IG
Managing Dental Drama Membership Club Sign Up

See Dr. Kuba and Bethany LIVE in their upcoming workshop at SPRIG Live
Sprig Live 2022

Terminating an employee’s position feels so difficult and also is final. In this episode, Dr. Kuba and Bethany discuss other options for underperforming employees including cutting down an employee’s schedule or even cutting their pay. They discuss reworking the employee’s position or job title to better suit their skillset. In addition, Bethany discusses the importance of an exit interview. Finally, they conclude with positive thoughts about the aftermath of losing an employee. 

Recommended past episodes:
How to Fire Employees

Don’t miss our announcement episode! SPECIAL ANNOUNCEMENT
Enter “High Five” on one of these platforms for your chance to win and don't forget to sign up for our membership club!
Managing Dental Drama FB
Managing Dental Drama IG
Managing Dental Drama Membership Club Sign Up

See Dr. Kuba and Bethany LIVE in their upcoming workshop at SPRIG Live
Sprig Live 2022

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

Get ready for some exciting news in this short announcement episode. First, Dr. Kuba and Bethany talk about their upcoming opportunity to speak at SPRIG Live. Second, they talk about YOUR chance to win a gift valued at $1200. Finally, they introduce an easy way to sign up to receive access to the Managing Dental Drama community. Don’t miss this exciting episode!!

Sprig Live 2022

Enter “High Five” on one of these platforms for your chance to win! 
Managing Dental Drama FB
Managing Dental Drama IG

Managing Dental Drama Membership Club Sign Up

Terminating a relationship with an employee can be an incredibly stressful event. There are often questions around the logistics of how to fire an employee as well as the timing of it all. In this episode, Dr. Kuba and Bethany discuss various strategies for conducting a termination as well as all of the steps that lead up to firing an employee. They also discuss the importance of clear communication in the first 90 days of an employee’s onboarding. Severance pay and the cost of losing an employee are discussed as well.

Don't forget to follow us on social media!
Managing Dental Drama FB
Managing Dental Drama IG

Recommended past episodes:
How to Help Your Team Bear Fruit
When to Coach and When to Fire Underperforming Employees 

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

For any practice owner that has recently had an employee state or imply, “I know MY worth,” then this episode is for you. With inflation on the rise, employees are asking for more and more income, and they are in a position to ask due to a reduced number of workers in the dental field. Dr. Kuba and Bethany discuss the importance of being prepared for employees’ continued requests for more money. They also provide tips for HOW to be prepared to determine an employee’s worth.

Don't forget to follow us on social media!
Managing Dental Drama FB
Managing Dental Drama IG

Recommended past episodes:
Strategies for Employee Retention
Thoughts on Employee Retention

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!