In this episode of the Upscale Business Podcast, our Coaches Kirk and Luke discuss the critical aspects of hiring for business owners, particularly those in the trades.

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They explore the challenges faced when hiring, the importance of having a structured plan for onboarding and training new employees, and the necessity of lead generation to support increased capacity. The conversation emphasizes the need for clear communication of expectations, personal responsibility in leadership, and the significance of nurturing both clients and team members to foster a successful business environment.

takeaways

1. Hiring can be daunting for new business owners.

2. Having a deliberate action plan is crucial after hiring.

3. Lead generation must increase to support new hires.

4. Time management changes significantly with new team members.

5. Onboarding processes are often poorly executed.

6. Clear communication of expectations is vital for success.

7. Business owners must take personal responsibility for their team's performance.

8. Training and development can transform average employees into great ones.

9. Nurturing clients and employees is essential for retention.

10. Scaling a business requires understanding your capacity and workflow.

Chapters

01:10 The Importance of Hiring in Business Growth

04:58 Common Frustrations in Hiring

10:07 Time Management and Scaling Your Business

15:33 Effective Onboarding and Training Strategies

25:20 The Role of Leadership in Employee Development

34:14 Parting Thoughts on Hiring and Business Strategy