Tim Neary is joined in the studio this week by BresicWhitney Estate Agent Adrian Oddi, where they unpack managing client expectations and keeping your clients for life. Located in Balmain, the 95th ranked agent in the Top 100 Agents 2017 explains how he differentiates himself from other agents through empowering his clients, why trust is his main priority and how he's fine-tuned his processes. You will also find out: - Why product knowledge has a dollar value - How to understand your clients' needs - Why you should "recharge your batteries" to build a longer career Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend your voice to the show, email [email protected] for more insight! iTunes: apple.co/2yvaRZK Facebook: bit.ly/2gr90k8 Twitter: bit.ly/2gryU77 LinkedIn: bit.ly/2yqssV8 www.realestatebusiness.com.au